NO LONGER SELLING DUE TO SIMPLE DELIVERY

[rugbyguy1960]

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.

I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

[johnwash1]

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@nosy_45 wrote:

Consider the freeads online listings.  you can sell by bank transfer and despatch tracked with whomever you wish nationally .  Get your payments upfront.

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Looks like a site for puppy farmers.  No way I'd go near that site with a 10 mile bargepole.

[johnwash1]

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@blacksea213 wrote:
I think you may find ( as I have just found) that in some cases the option
to use custom settings for your postage had now been removed. I am listing
a Sparco Bloomington Jacket that I had originally listed for £30 including
postage, I uses the custom settings to set my postage to Royal Mail 48
hours tracked (remember I was offering free postage to the buyer). I then
decided to reduce the price using the EBay prompts. Now it is Simple
Delivery and I cannot change it. This is what many of these posts are
complaining about.

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I haven't listed anything for months, haven't even risked relisting my 200+ items.  Today I decided to list a 99p item which is over 2kg, probably not worth a buyer paying for postage, so I was quite prepared to list it for local collection only.  To my surprise, although SD was an option, custom postage was also.  I didn't need to play any games to get this.  So it's offered with RM as an option.

I also made a sale today of something that's been listed for many months.  No SD in sight.  I can see the buyer's address, everything's just as it always has been.

Of course, like all of you, I'm dreading 6 August, when allegedly everything will be forced onto SD.

Or will it?  How many times does a boy have to cry wolf before I stop believing him?

[infohelps]

Some of us reported eBay to the CMA back in April.   We have had notifications telling us it is being looked into.  However, I don't hold out that much hope as surely eBay would have had the best legal team money can buy checking that their policies are 'strictly legit'  before going live, but you never know.......   I suppose we just have to wait and see.    

[johnwash1]

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@sdrummond-uk wrote:

If you buy something and pick the click & collect price it is for your parcel to be delivered to a click & collect shop instead of your house. It is delivered by Evri to the shop then I think you get a code and you go the shop to collect it.

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@sdrummond-uk   @blacksea213 

I think Blacksea was talking about collection from your house by Evri, the start of its journey, not the end.

BICBW.

[blacksea213]

Yes I was. As far as I know at the moment Evri do not pick up from your
home, just deliver. You have to take it to a drop off point. Not everyone
can do this. So you have to choose Royal Mail.

[johnwash1]

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@infohelps wrote:

Some of us reported eBay to the CMA back in April.   We have had notifications telling us it is being looked into.  However, I don't hold out that much hope as surely eBay would have had the best legal team money can buy checking that their policies are 'strictly legit'  before going live, but you never know.......   I suppose we just have to wait and see.    

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I'm happy to hear you went to that trouble.  I think we should all be thankful for that.

The best legal team money can buy?  You think that?  Like the best web site implementation team money can buy?  The best CS team money can buy?  The best management and policy making team money c...

[johnwash1]

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@blacksea213 wrote:
Yes I was. As far as I know at the moment Evri do not pick up from your
home, just deliver. You have to take it to a drop off point. Not everyone
can do this. So you have to choose Royal Mail.

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I believe you're right, as far as SD is concerned.  Which slightly surprises me, because Evri, when you book direct, does offer that option.  See https://www.evri.com/our-services/courier-service -- quote "Simple to book and affordably priced...".  I'd agree about simple to book, I used to use Evri/Hermes years ago.  Not so convinced about affordably priced, but in comparison to my cost of petrol going to a parcel shop, maybe, though significantly more than RM's 30p.

The real difference for me was that I've never had a problem with RM's nice postie collecting.  I can list more than one occasion when Evri faffed me around for double figures days.  Including one classic when I'd escalated it to a helpful assistant in the CEO's office who confessed to me that she'd called my local courier, he'd sworn at her, and slammed the phone down.

So although I think it would make good sense if ebay could include pick-up in Evri SD, it doesn't matter to me personally, no way I'd choose it.

[rugbyguy1960]

I just think with so many changes and amendments being made to SD literally every other day its hard for sellers to keep up to date.

Even CS struggle when you eventually get to speak to one.

Hopefully the changes on the 6th August might actually start making things clearer.

[department28]

"You may have heard that we recently introduced Simple Delivery, an easier and more secure delivery solution. As a reminder, from 6 Aug, any eligible live listings that aren’t yet using Simple Delivery will switch to this delivery option."

So what happens about the letter-sized items under 100g and under £10 which could be posted for 87p and were exempt from 'Simple Delivery'? Is that exemption finished and, for example, some stamps that I am selling for £1.71 plus 20p buyer's surcharge and postage at 87p (total cost to buyer £2.78) will now have to be sent Tracked 48 costing £2.70 meaning the buyer has to pay £4.61? They simply won't pay it.

I think the 'switch to SD from 6 Aug' will just be for all the live listings that are still listed with Custom Postage, not the listings for items that are exempt from SD. 

[tressygirl]

@department28  wrote:   

So what happens about the letter-sized items under 100g and under £10 which could be posted for 87p and were exempt from 'Simple Delivery'? Is that exemption finished and, for example, some stamps that I am selling for £1.71 plus 20p buyer's surcharge and postage at 87p (total cost to buyer £2.78) will now have to be sent Tracked 48 costing £2.70 meaning the buyer has to pay £4.61? They simply won't pay it.

I think the 'switch to SD from 6 Aug' will just be for all the live listings that are still listed with Custom Postage, not the listings for items that are exempt from SD. 

Good question but no one here will have a definitive answer.

Answer is needed,   pop it along to the Weekly Chat on Wed 2 p.m. see if the Community Managers know anymore about this question , being asked by many.

@department28 

[sunshinerose1973]

I was forced to use SD for the first time yesterday. Despite charging me postage, the box to obtain a QR code or label was greyed out. So what do I do? I can’t ignore this and send the item independently as there’s now no option to mark things as despatched or add tracking numbers. So, to eBay, the parcel will remain forever un-despatched!

Absolute waste of time. So, looks like my selling days on eBay are done. I’ll still buy from eBay occasionally, but it’s like they’re actively trying to lose customers now. 

[kevin*cedar]

Thank you for your reply I received a call from a eBay rep yesterday  July 19th 2025 @ approx 7:30 pm who attempted to resolve my concerns I explained that I felt that the Simply delivery format with the additional changes to all of my ads being  with the following, Incorrect postage which fluctuated from £3.38 to £6.65 for the same size item  and also dispatch times had been reduced, bearing in mind that these changes had been made to my ads on Wed 16th July  without any notification from eBay Furthermore on this date all of my ads had the £7.00 delivery fee Royal Mail 48 hr express delivery which I initially  had been stripped from my ads and replaced with Simple delivery format I explained that the simple delivery format was a abomination and a disrespectful  and insulting policy which furthermore had been implemented to remove my freedom of choice on how I wish to ship my items While the agent agreed on  my opinion regarding this from a business point of view He stated that my concerns would be forwarded but as he was not a policy maker he could do nothing to change the policy which eBay has implemented  In closing I will not be shipping any  items from my workshop under this simple delivery format its incorrect pricing and dispatch changes

[blacksea213]

Agreed. Hopefully EBAY will change their mind and respect their customers.

[*maetrix*]

"pop it along to the Weekly Chat on Wed 2 p.m. see if the Community Managers know anymore about this question" 🤣

That's like asking the MET office if it's going to be dry at 7pm on October the 14th...totally pointless asking them anything at the moment.

[jonatjonatjonat]

There’s so many policies it’s hard to keep track isn’t it.

[j.p.greenwood]

> ...totally pointless asking them anything at the moment.

This is so so true and I have the proof.

[sunshinerose1973]

Maybe if they lose enough customers. But they generally don’t like backtracking. They’d be better off reverting  to taking a percentage of sales rather than all this nonsense. Making you wait weeks for payment is ridiculous too.

[johnwash1]

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@tressygirl wrote:

@department28  wrote:   

So what happens about the letter-sized items under 100g and under £10 which could be posted for 87p and were exempt from 'Simple Delivery'? Is that exemption finished and, for example, some stamps that I am selling for £1.71 plus 20p buyer's surcharge and postage at 87p (total cost to buyer £2.78) will now have to be sent Tracked 48 costing £2.70 meaning the buyer has to pay £4.61? They simply won't pay it.

I think the 'switch to SD from 6 Aug' will just be for all the live listings that are still listed with Custom Postage, not the listings for items that are exempt from SD. 

Good question but no one here will have a definitive answer.

Answer is needed,   pop it along to the Weekly Chat on Wed 2 p.m. see if the Community Managers know anymore about this question , being asked by many.

@department28 

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... just for ... not the exempt ...

It is indeed a good question.  The answers will differ, depending on whether it's the policy the people in the ozone layer sketched out, the layers of illiterate middle management who tried to interpret it before returning to Candy Crush, what the so-called programmers understood to be the objective, what those same programmers actually implemented... and the really helpful well-intentioned people in the Wednesday chat who would need to go ask a team how to open a paper bag.

Do you ever watch that daytime TV programme hosted by the brilliant Alexander Armstrong?  Pointless.

[crn303]

In agreement with you *maetrix*, I don’t expect Wednesdays Weekly Chat will spread any further information on this ongoing saga which eBay have created !!

[johnwash1]

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@crn303 wrote:

In agreement with you *maetrix*, I don’t expect Wednesdays Weekly Chat will spread any further information on this ongoing saga which eBay have created !!

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Any further correct information.

FTFY.