NO LONGER SELLING DUE TO SIMPLE DELIVERY

[rugbyguy1960]

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.

I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

[rugbyguy1960]

I don't blame you.

Simple Delivery isn't fit for me. I no longer trust this platform. I never have and never will trust Evri.

So many things here need to be revamped, starting with Simple Delivery.

[wiganyankeeron]

Just had a reply from the Seller who has reimbursed me for the FULL order cost as he didn't have any more adhesive..He said he will make a claim from EVRI

[*maetrix*]

I know..i've had posts removed by the "admins" recently..they don't like criticism.

[rugbyguy1960]

I've never jumped through hoops for anyone in real life, and I'm definitely not going to jump through hoops here just to try and make Simple Delivery work for me.

I knew in early April that Simple Delivery wouldn't work for me and nearly 7 months later it still is not viable and doesn't work for me.

Simple Delivery and Evri are both things that I will not use because as far as I'm concerned, neither are fit for purpose.

[closetothedee]

Please don’t think I’m out for an argument - I’m genuinely not, but there
is surely a limit to the number of times you can say the same thing without sounding like a broken record.
7 months ago I said exactly what you are still saying now but having dipped my toe in the water (and heaven forbid even using your nemesis Evri ) for what I sell it’s turned out to be not as bad as expected.
Yes, I’d certainly prefer to go back to how things were, but I can’t see an about turn coming any time soon, and even if it does it I’d put good money on the fact it won’t be because of anything any of us has said on here. It’s money that talks not whining, and until they see that simple delivery has had a detrimental financial effect on the business we, and I include myself here because I’m still commenting, are all just wasting our breath. All the more so as we have nothing new to say.















Sent from my iPhone

[theelench]

Why is there a limit to how many times someone can say the same thing ?

If it wasn't any sort of improvement 7 months ago and still doesn't work today, why not keep on saying that that is the case ?

You've learned to live with whatever extra hassle and inconvenience comes with SD and have  accepted something just because it isn't "as bad as expected".

It doesn't sound like SD has improved anything for you and 7 months later still isn't as good or convenient as your previous arrangements.   By accepting a 💩 you lower the bar on what private sellers can expect as a 'service' from ebay.

That will be noted and will inevitably lead to further lowering of standards next time ebay wants to extract more money from every transaction to the detriment of buyers and sellers.  Because ebay will have had it confirmed that UK sellers are a pushover who will put up with almost anything to keep on selling here no matter how bad the deal they get becomes.

[gjalp]

Im still getting surveys come through. If you get them, keep telling ebay how they can improve and what isn’t working. Be detailed and clear in your feedback. I also tell them that they are not trusted or is a company that values me.

If you are not getting the surveys, it may be because you are missing a tickbox in communications from ebay so double check your settings.

[gmij1961]

I am still posting on this thread and I am still not selling  as I believe not only is SD etc is  bad for sellers  and buyers alike it is also bad for Ebay in the long term .   That to me is born out by Ebay's own lack of progress and  the continued confusion in what should be a global rollout and somehow encompasses private and business sellers for it to properly viable .  

Its only natural that  the same thing gets repeated time and time again , but then Ebay are still doing and saying the same thing as well . The acid test is while this and  for many sellers like me its a hobby at the end of the day its Ebay's business that's at stake  and its not just minor tweaks that are required to fix this .

I don't have an issue with those that are still selling and trying to make SD work for their needs but it should not be Ebay's customers who have to  accept Ebay's  tainted dysfunctional  vision . 

If the rollout does ever go beyond Ebay UK then perhaps I might be forced to accept it but then I expect that the tread might actually attract some overseas Ebayers 🙂

[blacksea213]

Isn’t there competition issues with EBay restricting sellers to carriers
dictated by EBay? What does DPD and UPS think of this? Or are they happy to
be out of it!

[jonatjonatjonat]

Not necessarily.

The Competition Act governs the conduct of businesses (undertakings) - not private individuals. Now, a Private Seller on ebay SHOULD be a Private Individual selling off their unwanted belongings - this isn't considered economic activity so would be outside the scope of competition law protections.

Now ebay themselves are performing an undertaking and Simple Delivery could affect competition among couriers. You'd argue it does - but it would all depend on if ebay asked all couriers to tender for the ability to deliver Simple Delivery parcels. We obviously won't be privy to that information but if DPD and UPS weren't allowed to tender - then yes, there's likely a case - but its not something Private Sellers would know.

The might be something under Consumer Rights - were the contract terms unfair or did they mislead. They were probably confusing in the roll out of Simple Delivery - but they did advise it was coming in advance (roll out took a while of course but you would find it difficult to argue didn't make it know Simple Delivery was coming.

The EU are bringing in a Platform to Business regs but don't think the UK yet has an equivalent.

Laws are obviously complicated - no doubt there are loopholes.

[blacksea213]

FOI request? They can’t refuse on grounds of national security. Although I
suspect they will only reply to the letter of the law! So the request will
need to be very carefully worded!

[papso22]

---

@blacksea213 wrote:
FOI request? They can’t refuse on grounds of national security. Although I
suspect they will only reply to the letter of the law! So the request will
need to be very carefully worded!

---

You can't do an FOI request to a private commercial entity, they are for public bodies.

[marla_3725]

I didn't think it was possible, but my SD experience has just got even worse!

Ebay finally selected Royal Mail for one of my parcels and it was a more enjoyable experience dispatching it than with Evri.

So I went to modify one of my listings to RM only, just to give me a bit of respite from the constant Evri chaos..... but you can't do that! I've modified one and it has removed Evri from all of the other three active items, and my one scheduled item also. AND it has sulkily informed me that my buyers can not have click and collect, even though when I dealt directly with RM they offered it!

All because I have disrespected the eBay and Evri tryst.

Absolute garbage!!

[suelel1968]

Hi @theelench @closetothedee. 

Your posts both resonate with me. I am quite willing to keep emailing the top brass about changes that could be made to improve  SD, and any of the other ill though out, badly implemented changes which are crippling sales and enthusiasm on EBay, but i do believe that the time for "i just don't like it" has gone. They know this. They think it is just resistance to change, they think when we try it we will like it and get used to it.

What they need to be aware of now is that many of us have tried it, can see how it could work better and have specific issues that could make SD work better. Or have specific issues which absolutely stop them tying it. 

Sellers need to start breaking it down into smaller changes instead of repeating that it needs to be reversed or made entirely optional. That ship has sailed IMHO. 

I tried to start a thread asking for smaller specific suggestions, but it seems that the enthusiasm for engagement has also waned. 

[closetothedee]

We can agree to disagree - that’s fine by me.
If you look back at early posts of mine you’ll see that I felt that those who continued selling and went through hoops to avoid simple delivery were doing ‘the cause’ no favours and that if everyone had just stopped listing eBay might just have taken notice. Sadly that boat sailed long ago.
I’m lucky enough to still be living into my 8th decade and finally reached the conclusion that if I wanted to continue selling I had no choice but to try and make the best of what I thought to be a bad job.
One thing age has taught me, probably later in the day than it should, is that the more you complain the more you dilute the argument unless you have something new to say.
I’m bowing out of this conversation now but will be back if simple delivery throws me a curved ball at any point and I have something new to say.
Sent from my iPhone

[*maetrix*]

I agree..just because ebay have changed things doesn't make it better..basically we've all had to lower ourselves to ebay's level.

[moonlight-rhapsody]

I'm not going to let up on that it needs to be made optional, because for me there is NOTHING that they can do to SD that is as simple as writing the name/address on a packet and dropping it off at the Post Office for them to weigh, size and price. 

I don't care how many people tell me it won't happen - well, no, it certainly won't if everybody accepts SD even though they don't like it, but I realise that some people have a greater urge to sell than I do - I'm still not going to pretend that tweaking it will make it acceptable.  Anyway, Emily Pankhurst didn't give up until women got the vote so I'm not going to give up either!

[dunstun365]

I have very little urge to sell here now because of SD but also due to an insurance payout for inventory lost in a flood early this year & none of it was on ebay. I also get higher prices on amazon even taking into account the high fees. Also discogs which I sell on I'm likely to get multiple orders which SD has killed off on ebay. I'm not even sure if a business accnt is worth it for an individual anymore unless I could do multiple choice listings for say cheaper records but it may not work. 

[department28]

I think if private sellers are still experiencing unacceptable postage difficulties due to the inadequacies & restrictions of Simple Delivery, they should continue to complain. Persistent complaining can bring about change, even if it takes a while. 

Would eBay have introduced the Custom postage option for some categories, if there hadn't been the outcry about the unfairness of having to use expensive tracked postage for small items under £20?

I do think we have to complain about specific problems with Simple Delivery, in the hope that enough improvements will eventually make it much better, for as many as possible.

Most people would probably agree that the ideal solution would be for SD to be optional... but unfortunately it seems very unlikely that if if that option wasn't on the cards from the start, it could somehow become possible now. But never say never... 😄

[decorative_accessories]

The same happened to me. It was their "stepping in" that angered me. Everything was under control until that point. They just haven't thought this out. I'm 76. Have been on eBay since 1999. A low volume private seller. I've only ever had bad feedback from one idiot. I send everything 48hr tracked, I advise the buyer the likely day for delivery and the 2 hr timeslot when I know it. I know my attention to detail is appreciated. eBay have removed that control. It's a mess. Why won't they listen to their loyal private sellers 😟 I'm selling my own eclectic collections from boxing nuns to vintage collectable calendars. Proceeds go to my supported charities. All shapes and sizes of packed items and I rarely got it wrong. If I had overcharged, whether it be 20p or £2 I would reimburse the vendor, usually by slipping coins in a card in with the item. I have made good friends from around the World who stay in touch. I'll be sad to leave, but I'm heading that way. I don't want unfair bad feedback or to be scammed. eBay need to put our fate back under our own control. I do hope they read this