Seller Central

Royal Mail 2nd-Class Letter – what’s changing and what isn’t

Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...

UPS sent to wrong address

Hi, I sold an item and posted it using ebay tool with UPS shipping to italy I labelled the parcel and sent it via their drop off locker All was well until the buyer asked what has happened, he has checked the tracking and it 'hasn't been dropped off'...

Is RM tracking down this morning ??

Tried to track two packages I posted and showing up ad "internal server error".

Click and Drop unable to book collection - is it nationwide of just me?

I've been trying to book a collection with Royal Mail for tomorrow all morning but the option is greyed out.I did manage to book a collection with Royal Mail through the Ebay/Simple Delivery system for one item around 7am, but it's impossible now thr...

Why does eBay allow phony sellers selling counterfeit products

A seller was selling 15+ bottles for Chanel Allure They RRP at £110 but he was selling them at around £50, my bid went to £42 and I won I didnt check the sellers feedback before I put my bid in, he only bought 3 products and clearly a new account I r...

Catastrophic drop in sales this year - what is going on?

So the months in the lead-up to Christmas should be the busiest of the year for me as a toy seller. Yet my October sales are one third of what they were the last couple of years, November is shaping up to be similarly atrocious and I will be left wit...

Resolved! Payment on hold-new seller

Hello all ,Currently I am an selling on an brand new account with less than 1 month activity.I have posted my orders and most of them are even delivered. Slowly ebay started to process the money for the new orders and start to make them available thr...

NO LONGER SELLING DUE TO SIMPLE DELIVERY

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

Suddenly cannot edit drafts on a Samsung mobile

I have drafts sitting waiting to amend / edit and now when i click the drafts it just brings up grey boxes. I have cleared cache , restarted etc ..etc. but nothing works.

Anyone else expericing minimal views on relisted items?

Hey everyone,I sell comics and collected editions, not as a business, just from my personal collection. I usually upgrade to new formats when they’re released or downsize when the shelves start getting crowded. I typically keep items listed for about...

How do I add "I certify that all my selling activities will comply with all EU laws and regulations"

I keep seeing in other sellers " Seller business information" box that contains the VAT info etc the phrase "I certify that all my selling activities will comply with all EU laws and regulations." How do I add this to my information box?

Resolved! VAT added to private seller

Hi. I've had VAT added to my item. I am a private seller, not selling for profit, I'm not vat registered. I'm selling from the UK to the UK. Why is eBay adding 20% vat to my listing. I spoke to that support and they are absolutely sure this is correc...

Resolved! Item is heavier than the 2kg label provided by ebay

I have sold an item that weighs nearly 3kg but the ebay label it gives me to print off is only upto 2kg and i can't seem to change it, Any help will be much appreciated

Add your tax information to your account to get compliant with UK digital sales reporting?

Information visible on my private seller's accout: "Add your tax information to your account to get compliant with UK digital sales reporting legislation, and to avoid upcoming restrictions". - UPDATE ACCOUNT DETAILS. I am a private collector buying ...

Change to Buyer Protection Fee from 11 November 2025

In case anyone hasn't noticed ebay's latest announcement about BPF, here it is below:========= Changing the fixed fee portion of the Buyer Protection fee On Tuesday 11 November, we’re updating the fixed fee portion of Buyer Protection from up to £0.1...

eBay Transaction Losses Up 19% In Q3, Mostly Due To Simple Delivery Claims

Interesting stat from the Q3 earnings call for those who missed it - Transaction Losses spiked a significant 19% year over year with CFO Peggy Alford telling investors it was mostly due to increased consumer protection costs of Simple Delivery, ie. p...