Has Custom Postage Now Gone ?

jactac7
Conversationalist

Please can someone offer some advice.

I've read that we can opt out of the Simple Delivery and still use Custom postage but I cant see the Custom Postage option anymore when adding a listing ?

I've tried this on new listings, revising a listing, listing a similar item, and on listings under £10.

Is there still a way of using Custom Postage or has it completely gone ?

Any advice appreciated.

Thanks.

 

Message 1 of 13
See Most Recent
12 REPLIES 12

Has Custom Postage Now Gone ?

Simple Delivery is being slowly rolled out to all Private sellers.

 

Whilst some can still see and use Custom Postage,  if it's not now available for you,  you are now under Simple Delivery postage only.

 

Those who do have Custom Postage , some are waking up to see their postage on items automatically changed to Simple Delivery.

 

There's no escaping SD !

 

@jactac7 

Message 2 of 13
See Most Recent

Has Custom Postage Now Gone ?

New info, now rollout extended further, combined postage, new parcel sizes, bring a label for collection in the works. Some people have already been given SD only others not. Look for advanced options though you may no longer have that

Message 3 of 13
See Most Recent

Has Custom Postage Now Gone ?

I stil have the custom options but I won't be using it. whats the pouint if ebays AI is able to change it.  You have to be on your toes to keep and eye on your listing. I'm not playing that game.

Message 4 of 13
See Most Recent

Has Custom Postage Now Gone ?

I put a few back on so that i  can check when something happens. 2 are being watched but i can't send an offer because i will have to pay the BPF and i have already lowered my prices to cover it in the first place which i have stated in the listings. So we the sellers are paying it one way or the another

Message 5 of 13
See Most Recent

Has Custom Postage Now Gone ?

'2 are being watched but i can't send an offer because i will have to pay the BPF ..'

-------------------------------------------------------------------------------------------------------

 

No, you won't.

If *you* send the offer to a buyer, they will see whatever you're offering *plus* the buyer's fee. (so they see a higher amount than the one you sent...)

 

But if *they* make an offer to you, you will indeed have the BPF taken out of that offer. (So you end up with a lower amount than the one *they* sent.)

Message 6 of 13
See Most Recent

Has Custom Postage Now Gone ?

Lol i'm so confused i got it the wrong way round. Yes i can send an offer but they can't offer me that's why i took best offers off. But i'm not sending offers because i have already dropped the price. 

I got caught with that had an offer on a dress thought it was very low but took it anyway as it had been for sale for a long time afterwards i realised what had happened

Message 7 of 13
See Most Recent

Has Custom Postage Now Gone ?

Custom Postage will show if the item is being sent by Letter size postage & under £10.

 

Message 8 of 13
See Most Recent

Has Custom Postage Now Gone ?

All my items are under £10 but there's no option to select Custom Postage ?

I tried a number of ways,  re-listing original items, sell similar, completely new listing.

Does the item have to be under £10 AND be sent by Letter sized OR any one of these two ?

Message 9 of 13
See Most Recent

Has Custom Postage Now Gone ?


@jactac7 wrote:

All my items are under £10 but there's no option to select Custom Postage ?

I tried a number of ways,  re-listing original items, sell similar, completely new listing.

Does the item have to be under £10 AND be sent by Letter sized OR any one of these two ?


Hi,

My relative was listing on her Private eBay account this morning. She sells items under £10 BIN and sends them by Royal Mail 2nd Class Letter 100g or Large Letter 100g.

 

For Speed she has her postage policies set up & when I mentioned to her an eBay member was having difficulty in using Customs postage. 

 

Her Advice was

In the postage section when listing, see if there is an 'Advanced option' that can be pressed & will take you to the Custom postage where you can choose Letter or Large Letter RM postage.

Message 10 of 13
See Most Recent

Has Custom Postage Now Gone ?

Hi,

Theres no "Advanced" link.

 

I can select "Package Size", which offers a few options, I've put a screenshot.

However, theres no  RM Letter or Large letter up to 100g

The post office will also check the weight and size when dropping off the parcel, so those delivery services are no good for sending items such as clothing ect .

Theres no option to select Custom delivery or anything under £10 ?

Oddly, one or two of my listing that I've either relisted or used an old template still show the original delivery service, ie: Yodel ?

Its all a bit confusing if I'm honest.Screenshot 2025-05-07 130454.jpg

Message 11 of 13
See Most Recent

Has Custom Postage Now Gone ?

when you get down to postage click on postage only, then collection then back to postage.  Should then show primary delivery.  Worked for me a couple of days ago and i was switched last week. 

Message 12 of 13
See Most Recent

Has Custom Postage Now Gone ?

Just tried revising a current listing with that method but it stays on SD.

Maybe it will work if I use the method for a new listing ?

Message 13 of 13
See Most Recent
Got selling related questions? Start here: