Has Custom Postage Now Gone ?

[jactac7]

Please can someone offer some advice.

I've read that we can opt out of the Simple Delivery and still use Custom postage but I cant see the Custom Postage option anymore when adding a listing ?

I've tried this on new listings, revising a listing, listing a similar item, and on listings under £10.

Is there still a way of using Custom Postage or has it completely gone ?

Any advice appreciated.

Thanks.

[neptune357]

Looks like eBay are forcing us to use Simple Delivery and forcing us into buying postage from eBay.  I am a stamp dealer and use Royal Mail stamps that I already have for postage so Custom Postage is what I want.

I wll investigate other ways of trading in the very near future,  goodbye eBay.

[ph4848]

I did find custom postage had disappeared and I stopped selling low price
items (including stamps) but now it has re-appeared and I can select custom
postage at £1 again, and like you it enables me to use up old picture
stamps. So do try again in a few weeks and see if your custom postage box
appears again. It could be a glitch that is being resolved. Ebay send me
loads of useless messages about "promoting my items" etc etc but never send
out messages about problems their customers are experiencing or when they
are resolved. So you will just have to keep trying and see when your
problem gets solved, which I expect it will. Good luck

[nessxy]

Many thanks for replying and hopefully it is temporary glitch one other respondent is so hacked off with it he is considering another way of selling his stamps.

[papso22]

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@neptune357 wrote:

Looks like eBay are forcing us to use Simple Delivery and forcing us into buying postage from eBay.  I am a stamp dealer and use Royal Mail stamps that I already have for postage so Custom Postage is what I want.

I wll investigate other ways of trading in the very near future,  goodbye eBay.

---

Have you looked at the revised options for 'opting out' of simple delivery?

[sandrafirebird]

I am also having this problem, was working alright untill yesterday 21st November I mfound I could no op out, so I listed elsewear, not happy

[nessxy]

Yes its a real pain in the backside what I did the other day when pricing postage
I went to the biggest parcel size and weight and it let me put in the actual price

[suelel1968]

@sandrafirebird I'm beginning to think there is another glitch going on, but I don't know if it is you (people who want to post stamps) or me. Custom Postage comes up just fine on  a desktop using Edge for stamps. A lot of people have been complaining though. Dare i suggest switch off and on again, clear cookies and my personal favourite IT fix all hack... bash the mouse quite hard on the table.....

Seriously, stamps are fine for Custom.

[woody2402]

It's ridiculous,  small items that can go into a Large letter, ie £1.55 via custom postage are now £2.70 on simple delivery?  Customers are just walking away from so many of my small items.  Items that where £3 Inc delivery are now £4.20.  These items would be about £3.50 in a shop so it's kissed goodbye to probably tens of thousands of sales.  That said, ebay are getting a good deal out of delivery companies!

[17161716]

Simple delivery is definitely not "simple". I don't see why I have to put up with it. And DHL are NOT to be used. You have been warned 🙄