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@jactac7 wrote:

All my items are under £10 but there's no option to select Custom Postage ?

I tried a number of ways,  re-listing original items, sell similar, completely new listing.

Does the item have to be under £10 AND be sent by Letter sized OR any one of these two ?

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Hi,

My relative was listing on her Private eBay account this morning. She sells items under £10 BIN and sends them by Royal Mail 2nd Class Letter 100g or Large Letter 100g.

For Speed she has her postage policies set up & when I mentioned to her an eBay member was having difficulty in using Customs postage. 

Her Advice was

In the postage section when listing, see if there is an 'Advanced option' that can be pressed & will take you to the Custom postage where you can choose Letter or Large Letter RM postage.