13-04-2025 9:29 PM
Hello
I am beginning to wonder if eBay is on a rapid decline! Speaking to some other users I know personally we are all saying that, with all the recent 'revisions' that have ocurred recently the sales have declined. I have seen this myself and I feel that buyers are going elsewhere these days.
I am very disappointed with this situation having been a user for 20Years using my current eBay name and around 15 years previously using a different user name ( we moved house and my user name had a reference to the old house name,something I would never do these days!)
Just wondering what others think
Steve
17-09-2025 12:46 PM
They have changed there policy on what courier the seller uses and have no say so in contacting them if goods are damaged. Bought something recently and courier damaged the box and some of contents. I did complain ( seller wasn't at fault as box was well packed up]. Standards are not what they were in e bay ( been a buyer for a few years and since they ditched PayPal, its unfair that sellers are treated differently. The latest gripe I have is the AI when you are searching for a particular item particularly if you have an interest in art, [ I noticed the name in the listing didn't match the description]. I pointed this out to seller who was miffed and pulled his listing off. Its not the first time I have noticed this. Standards have certainly fallen in the last year.
17-09-2025 7:19 PM
"The latest gripe I have is the AI when you are searching for a particular item particularly if you have an interest in art, [ I noticed the name in the listing didn't match the description]. I pointed this out to seller who was miffed and pulled his listing off. Its not the first time I have noticed this. Standards have certainly fallen in the last year."
It was astute of you to contact the seller rather than ebay, because ebay couldn't care less whether the description is accurate or not. And it's not just AI that couldn't care less - if you complain to Customer Service, they condone inaccurate descriptions as well. I couldn't agree more with your last sentence.
17-09-2025 9:33 PM
you have to go trough packlink , only royal mail will direct deal with a claim i have noticed . yodel and evri wont if its bought on ebay.