Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Introducing automated positive feedback... April 2025
Introducing automated positive feedbackThe great service you provide to your customers deserves to be recognised. This is why we are excited to introduce automated positive feedback. Starting late April, automated positive feedback will be added to y...
Parcel delivered but saying item isn’t in there.
Hi, I sold my phone on eBay for a good amount - eBay choose the postage and I sent it right away. It sat at the post office for 2 days and then 2 days later it’s been delivered however the phone is missing. I sent this phone in the box then bubble wr...
Simple Delivery now optional for items under £20 including Large Letter
New email just received says: We’ve listened to your feedback and made Simple Delivery optional for more items priced £20 or less. This includes items in categories like Trading cards, Coins and Stamps, which are typically letter or large letter-size...
Revising a Listing.
Hello all. Is anybody else having trouble revising their listings? Problem started yesterday for me. I get the usual layout but nothing further after 'Pricing' section. No 'Delivery' section of listing at all. When I change my price it says 'Couldn't...
Problem with track48 serial YA Royal Mail
I bought a track48 label through eBay and this morning a nice lady at the Post Office said that track48 with the YA number is not accepted and that I should contact the seller. does anyone have a similar problem? did ebay uk sell me a fake label?
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
Buyer bought an item then immediately made request to cancel transaction
A buyer bought an item from me at 21:12 last night. A minute later at 21:13 they made a cancellation request with the reason given as "wrong payment information". I have just now accepted the request and issued the refund through My eBay. After doing...
Help
Hi, I have an issue with a buyer that I’m struggling to overcome. i sold an item and it was paid for right away. I returned from work printed the postage label off and then noticed the buyer had messaged to say they had changed their mind and now did...
No more cash on collection.
Just saw the new seller rules. I've got no issue with the reduction in free listings. But no more cash on collection I do mind. It means there is no way to make a buyer check on collection and once they accept it pay with no risk of them changing the...
Resolved! Simple delivery - is there any way around it?
Hi guys, I sell pokemon cards on Ebay and just like everyone else I've been forced into this simple delivery thing. When I am selling cards it isn't a problem as the system always gives me a Tracked 48/24 large letter. I've decided to sell my old Xbo...
eBAYS POSITION ON POSTAGE IS STILL UNREASONABLE ON SO MANY LEVELS
Yes, eBay have today (5 September) made a concession on SD being optional on Large Letter posting up to to £20 providing weight is less than 100g.This concession is of no use whatsoever to those sellers listing items that are OKAY in size for Large L...
Ebay simple delivery opt out
So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......
Resolved! how do you list anything bigger than 61cm?
Ebay is now forcing me into SD with no custom delivery option The largest postage offered under SD is 61cm There seems to be no way to list anything over 61cm and get the correct postage, even if you declare the dimensions in the listing height, widt...
eBay doesn't love me anymore
Hello everyone I post here with the hope that someone can offer some sort of reconciliation or even just empathy towards the injustice that is eBay customer service. Here is my situation I have been an honest business seller on eBay for 21 years with...
Suspected Return Scam – Items Marked as Delivered But Never Received
Hi everyone, I’m reaching out for advice and support as I believe I’ve been the victim of a sophisticated return scam involving two separate eBay accounts.The Situation:Two buyers (suspected to be the same person using different accounts) purchased p...
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