Does Simple Delivery assume that all private sellers have a printer?

[wintersdawn1]

When simple delivery is made mandatory for private sellers will the process be as follows:

* Purchasing buyer chooses the postage option they want i.e. Royal Mail or EVRI

* Buyer completes checkout, buying the postage from ebay

* Ebay sends the postage label to the private seller

What if a private seller does not have a printer to print the label that ebay sends them?

[blackdahlia63]

I think eBay are also assuming that all private sellers are within easy distance of an Evri parcel shop. I used to be, but my nearest Evri shop is now not on a public transport route and I don't drive. Not sure how this helps to "streamline every step of the delivery process", but there are other platforms I can sell my items on that don't make their sellers jump through hoops like this...

[dene567]

I like to choose for myself when it comes to posting items. Ebay is now saying, "It's my way or the highway".  This may come back and bite ebay on the bum, we will have to wait and see.

[blackdahlia63]

I agree. I actively avoid buying from sellers or businesses who use Evri, so why would I want to use them as a seller? Have read on several message boards that even if you disable Evri as an option, eBay can now force them on you!

[incredible_how]

you can opt out of evri - I have; my experience has been good with evri but a 16 mile round trip to drop off (and I don't drive) is not viable. but it puts up the cost to your buyer. go via postage preferences

[blackdahlia63]

Unless I am mistaken - I'm sure someone will let me know if I am, lol - there is a sentence in the article about Simple Delivery which states that while you can opt out of Evri, eBay may still allow someone to request that method of delivery?

[eastern-lights]

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@blackdahlia63 wrote:

Unless I am mistaken - I'm sure someone will let me know if I am, lol - there is a sentence in the article about Simple Delivery which states that while you can opt out of Evri, eBay may still allow someone to request that method of delivery?

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Hmm.

Seller does not offer Evri.

Buyer demands and gets Evri.

Seller cancels order.

Buyer leaves negative feedback.

Seller gets feedback removed on grounds that buyer is complaining about something that was not offered.

Wonder if it would play out like that?

[blackdahlia63]

Found it! eBay says, and I quote, "If your preferred carrier can't accept your item, we'll provide you with a label for a carrier you've opted out of."

[incredible_how]

yes there is. The customer support person couldn't quite get his head round what I was asking - he also didn't know that if you opt out of Evri it gets a lot more expensive - he seemed to imply it would be ok to cancel an order if they swapped it to evri and I couldn't take it the 8 miles to the drop off, but he didn't think they would if all the sizes and weights worked for RM... Of course if a particular item kept switching to Evri I'd not be able to sell it. So at the moment I won't be listing medium parcel.

And I will send more single question emails to ebay help...

[sml192]

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@eastern-lights wrote:

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@blackdahlia63 wrote:

Unless I am mistaken - I'm sure someone will let me know if I am, lol - there is a sentence in the article about Simple Delivery which states that while you can opt out of Evri, eBay may still allow someone to request that method of delivery?

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Hmm.

Seller does not offer Evri.

Buyer demands and gets Evri

Seller cancels order.

Buyer leaves negative feedback.

Seller gets feedback removed on grounds that buyer is complaining about something that was not offered.

Wonder if it would play out like that?

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The buyer doesn't get to choose the carrier, not currently anyway.