Buyer Protection Fee Woes

[tracywooo]

I see the Buyer Protection Fee  has been added to our items for sale  (not for the toys category yet).

I know that if someone opens a not-received case for an item and then rings Ebay, that Ebay will often refund them out of their own pocket. Thus encouraging people to be dishonest,  knowing they can expect Ebay to fund their buying.

A 17.00 item becomes 18.40,   this makes the item far harder to sell or compete will other websites. So are we meant to take the hit ourselves?

[alswheelyworld]

Note that if you issue a partial refund ebay will refund more that you issue rather that taking some from your funds and some from the BPF. I just issued a £4.03 part refund (a quarter of the payment inc BPF) but ebay gave the buyer £4.33. This was never explained in the refund process.

[karinc2600]

I have been on eBay since 2005 selling off personal items, most of which have been worn only once. Recently sold a dress £350 for just £50 but the buyer protection fees went on and the buyer took it out on me. I explained it’s not my doing but she felt I should absorb any fees, so I gave her free postage which was actually more than the fees!

she then put a comment about the worth of the item and that I didn’t price it taking fees into consideration so she paid more!! She left it positive 

She paid less so I replied to say so but on a mail message she said ‘all true and accurate, would you like me to change it to negative? So sarcastic!! What is wrong with these nasty people. I’ve had 100% for many many years with lovely, comments but the buyers are getting worse ☹️

[guym486162012]

Yes, that maybe why they introduced , the buyers protection fee, It is
likely she gives others bad feedback too. It used to be postage and
packaging , I often make allowance for the bpf, as for low price items it
simply stops people buying.

[seapost]

don't think you are allowed to threaten neg feedback ?

[bassy_was_here]

I totally agree with you!
eBay have made good long time sellers look bad now!
I've been on here since 2002 and have virtually given up with it because it's got unworkable now because their stupid fees which were already in the first place!
She isn't allowed to threaten you with negative feedback so you should report her.
Such stupid people! 😡

Sent from Outlook for Android<>

[seapost]

i have always maintained that it is what is says on the tin A BUYERS
PREMIUM !!