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Seller News: May 2026

Your May Seller News is here

We’re Coming to Nottingham!

The eBay Business Roadshow is heading to Nottingham and the energy is building.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Case logged incorrectly by ebay

item sent using ebays simple delivery. royal mail shared proof of delivery. there was one item in the box. buyer states box arrived damaged/open with the item missing. case logged incorrectly by ebay as 'missing parts or pieces'. There was only 1 ite...

Resolved! Item reported item as not arriving

Hi, I sent off my item to buyer and the item is being held in crawley. I told buyer I would update them, then they updated the item as not having arrived in spite of the fact I told them it was updated at crawley. I am a bit stressed as I am a new se...

User avatar by • Contributor
  • 302 Views
  • 10 replies
  • 0 kudos

Fiddling while Rome burns

I've just had yet another pop-up box telling me that "Unsold" will now be called "Inactive". I wonder if that fiddlesome micro-change was decided by the same person who thought "Sold" wasn't clear enough so they changed it to "Orders". Is somebody ac...

Permanent Suspension for no reason

I don’t even know what to say tbh, this is more just to get it off my chest and see if others have has this ridiculous problem. I’ve been a member since 2015 - 2016 so 10 years faithful to eBay. I’m not a super active member but I’ve managed to get m...

Refund Scammers - EBay do nothing!

So I’ve been scammed. I’m a seller. Sold an item for £185. Customer received it and said there was an issue and can he refund. I’m yes of course sorry and accepted the return. A few days later a tracked envelope arrived with a pen in it? No tracking ...

User avatar by • Contributor
  • 8477 Views
  • 44 replies
  • 11 kudos

Resolved! Simple delivery is awful

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...

User avatar by • Contributor
  • 60199 Views
  • 950 replies
  • 233 kudos

I contacted a buyer to say there was a problem with the item I sold, does ebay let them know?

Just that really. I have been waiting on a reply from the buyer to see if they want me to go ahead with the sale or they can cancel and have a refund. I have not printed the label out yet. Does ebay contact them to say they have a message?

Your prices are xx% higher than similar items

Am I the only one getting annoyed with the repeated message that "your prices are xx% higher than similar items"? Unlike the other prompts, to send out offers or shorten my delivery time or whatever, clicking on the x to close the message doesn't get...

International car listing

Hello. I am in northern Ireland (uk) and have listed a classic car for auction. I have been told by someone interested that they cannot bid because they are in Ireland (republic of). Can I change or edit the listing to allow international bidding?? I...

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