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Resolved! Ebay Simple Delivery - partial refund of damage item

I am an eBay seller who recently sold an item using eBay's Simple Delivery. The buyer received a damaged parcel, and one item was damaged. The buyer provided evidence and agreed to a pro-rated refund for the damaged item while keeping two others. How...

User avatar by Contributor
  • 298 Views
  • 9 replies
  • 0 kudos

Support from eBay seems to be AI?

I usually had very little problems selling a few personal designer items on eBay via the global shipping, however within 1 day I seem to have 2 issues selling.First one is a Prada dress a buyer in the Netherlands bought (feedback of 1 over years of b...

User avatar by Contributor
  • 18 Views
  • 0 replies
  • 0 kudos

Can't sell my item(Uniqlo Jeans)

As above, only have 11 views this was at start of sale, same item is selling for more with resellers/Vintage, etc, I think my images are ok, the price may be a little high, but within the range and they are unworn, etc.

User avatar by Engager
  • 272 Views
  • 9 replies
  • 0 kudos

My eBay Sales are down by 64% so far this year

Has anyone else noticed sales on eBay are well down. I can't even give items away! I either get ridicules low offers for BIN or Item Not Sold in my auctions. Beginning to despair, costs almost exceed revenues after fees, postage and packaging etc.. I...

Nothing Seems To Sell On Here Anymore

Having recently returned after 16 months, this site has got worse. For a private seller anyway. I left in January 2025 following the ridiculous new changes that really made it not worthwhile for a private seller, selling low price items. I spent 8 ye...

User avatar by Contributor
  • 2343 Views
  • 41 replies
  • 7 kudos

Prevent eBay Updating Weight/Dimensions

Is there a way to stop eBay occasionally deciding it wants to update the weight / dimensions on listings? Just had another one of these emails where they just take the decision to update postage on a listing. It's insane - tries to insist that the it...

User avatar by Visitor
  • 100 Views
  • 1 replies
  • 0 kudos

All Ebay users beware - your account may be suspended permanently with no reason given.

So, ive been using ebay personally and professionally for 20 plus years, and it looks like its come to an end. Ebay has been an essential way to find those hard to find car or electronics parts, buying the next car or motorbike, and for selling odd b...

Slow Sales Continuing!!

Hi folks, Is any body experiencing really slow sales ? I normally shift roughly 5-10 items per day but since last Friday it's been practically nothing. I have tried promoting, sales etc and currently have a coupon running. Do you think it's the time ...

Resolved! Neutral feedback

Buyer bought a book 18th April book was not available, buyer was refunded immediately. Then waits till the 27th May to say hadn't received it. Buyer has admitted she received refund. eBay refuses to remove feedback because there was no tracking on pa...

User avatar by Contributor
  • 243 Views
  • 10 replies
  • 0 kudos

Devastating experience with this AI enhanced support system

Hello, After weeks of back and forth Im really exhausted by Ebay's organization - my case was really simple and we lost extremely long time without any resolution. I'm member since 2008 and haven't used the support in years, however I can't even find...

User avatar by Contributor
  • 607 Views
  • 13 replies
  • 1 kudos

Auction removed based on AI detection Knife policy violation w/o any knifes or bladed item listed

Auction, Crafting Tool Lot removed based on AI detection "Knife policy" violation without any knifes or bladed item listed under ebay's Restricted item policy. In my first try to list it, there were scissors and crafting knifes without blades, just p...

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