Something went wrong and we were not able to generate the label

[come_on_buy_it]

Hi, I am trying to purchase royal mail postage through eBay but when I click purchase postage label I get this message "Something went wrong and we were not able to generate the label" is there a problem or am I doing something wrong?

[ett1954]

Royal Mail's Click & Drop website is down and has been for several hours at least.  I last used it on Friday morning but at 8:30 this morning it was down.

Unfortunately this website has been a pain over the last couple of months so it is anyone's guess when it will be up and running again.  It's a case of trying it every hour or so.

[deals4u_uk]

Issues at Royal Mail are now resolved.

I'm able to print labels again.

Go Go Go..!

[babyrubyshoes05]

Just sold something and again buyer has managed to buy with Royal Mail label and guess what - still won’t generate label so yet another order I have to cancel. 

 

[kirbstone-cards]

Ive had this issue 4 times the last month and its appeared agin. Each time I’m having to explain to support what the issue. That’s a 30 minute conversation each time convincing them it’s an eBay issue. Clearly support haven’t a clue this glitch is an exists or how to fix it. Some time they resolve it right away. Sometimes it takes days and I have to buy labels else manually with RM. This thread is over a year old and there is still no fix.