Posting to NI

[dotswins]

I have sold an item to Northern Ireland. My default postage is Evri. They charge extra for NI. In the past I have just changed it to RM and paid the extra 30p or so.

I tried to do this again but the postage label came out with a weird address format which is basically a Shopping Centre, not the customers address.

Any ideas how to deal with this? I have the buyers correct address but if I buy direct from RM to NI it's more expensive. 

Any help appreciated 

[xyz307xyz · Accepted solution]

Does the label match the order address shown? Have you asked the buyer if that is the correct delivery address?

Some of your sold items had Click and Collect on - so an address for a specific shop in a shopping centre would be common. If it was Click and Collect (non-Simple Delivery) the address would normally contain an ECP code (which needs to be stated on the package/label.)