I’ve taken 3 parcels to the post office this morning all with QR codes tracked 48 simple delivery. The labels printed fine with the correct addresses for my customers. The lady behind the counter said that the system was showing an error with incorrect parcel size, when they are not, the correct postage size was used. How does the system know what size parcel is in front of them? Never had this before. She labeled up all 3 and accepted the parcels. I didn’t get my normal proof of postage receipt with the tracking numbers on, instead I got a small receipt showing ‘labels to go £0.00’ for all 3.
I’m worried about in insurance on these items as they have been scanned in but the eBay listings haven’t updated as usual to show they’ve had a courier scan. All I have is this labels2go posting slip.
This service was so easy and slick when I started using it, now I’ve run into these problems 😩
