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Seller damaged item compensation - used simple delivery

I sent off a package through simple delivery and the carrier was evri, the tracking says the package has been damaged in transit beyond repair. I’ve refunded the buyer, but what do I do now? This is my first time selling something, so I’m not sure on...

Seller refusing to refund and playing games, abysmal behaviour

So this isn't my main account I'm using since I don't know if I'm supposed to keep buying/selling separate? I'm new here. I recently won an eBay auction for a valuable trading card, costing over £200. When the parcel arrived, the item was missing. I ...

I'm a private seller and Ebay are asking for details for HMRC.

Hi can anyone help me with this. I am a private seller and Ebay are asking for details for HMRC. They will not pay out for the items I have sold in the last few weeks until I give them my details. I am not selling much one or two items every week or ...

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Ebay holding my money ransom

Posted again as answer incomplete.I have never sold on Ebay until this year. As we are downsizing, I have been selling old items from our loft which we have owned for years or been left by family who have since deceased. These items were purchased wi...

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  • 45 replies
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Return problems - eBay refusing to help

Has anyone encountered something like this before?: - large item bought (sink weighing circa 45kg)- opted to return it. Return request accepted. Received an email from eBay saying a label would be available on Monday.-label duly received, printed and...

payments

I sold a camera bag ,delivered today and buyer has left happy feed back too ,then when I looked at payout there is no money still says money will be released on the 4th june .Then I looked at sale amount and ebay said £15 ,where as I sold it for £25 ...

Balance Money owed from ebay

Hi,I have requested that my eBay account be closed; however, I have a balance of money owed to me, but I cannot access it until I input my NI number. I do not wish to hand this over to eBay as i want the account closed. Can they hold on to my money i...

I need help

Good evening!I would like to know what happened to my profile and why it was blocked?My nick in Ebay - jaki9052.Could you please tell me what I need to do have my profile unblocked?Maybe we can speak to mobile phone?I couldnt understand why I was not...

Funds not released early despite fulfilling criteria

In the eBay policy page it says: Items sent by post Tracked: Funds will typically be available 2 calendar days after we receive confirmation from the tracked service that delivery to the buyer or pick-up location was successful. For example, if your ...

Resolved! Repay refunded sum

I bought an item quite but never mind. A month later, it hadn't arrived. I asked the seller what was happening, they didn't reply. I got eBay involved and they decided in my favour and I got a refund and the case was closed. Now the item has turned u...

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  • 4 replies
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Funds released upto 72Hrs after confirmed delivery. Business account - no defaults and 100% feedback

Why are Ebay doing this. I still send cheaper items by Royal Mail 1st/2nd class and 60% of the time these are never recorded by Royal Mail as delivered. How will I now be paid for these items as they will be be receorded as delivered? Also if buyer l...

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