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Return problems - eBay refusing to help

Has anyone encountered something like this before?: - large item bought (sink weighing circa 45kg)- opted to return it. Return request accepted. Received an email from eBay saying a label would be available on Monday.-label duly received, printed and...

I'm a private seller and Ebay are asking for details for HMRC.

Hi can anyone help me with this. I am a private seller and Ebay are asking for details for HMRC. They will not pay out for the items I have sold in the last few weeks until I give them my details. I am not selling much one or two items every week or ...

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  • 2 replies
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Seller damaged item compensation - used simple delivery

I sent off a package through simple delivery and the carrier was evri, the tracking says the package has been damaged in transit beyond repair. I’ve refunded the buyer, but what do I do now? This is my first time selling something, so I’m not sure on...

Ebay holding my money ransom

Posted again as answer incomplete.I have never sold on Ebay until this year. As we are downsizing, I have been selling old items from our loft which we have owned for years or been left by family who have since deceased. These items were purchased wi...

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payments

I sold a camera bag ,delivered today and buyer has left happy feed back too ,then when I looked at payout there is no money still says money will be released on the 4th june .Then I looked at sale amount and ebay said £15 ,where as I sold it for £25 ...

Balance Money owed from ebay

Hi,I have requested that my eBay account be closed; however, I have a balance of money owed to me, but I cannot access it until I input my NI number. I do not wish to hand this over to eBay as i want the account closed. Can they hold on to my money i...

I need help

Good evening!I would like to know what happened to my profile and why it was blocked?My nick in Ebay - jaki9052.Could you please tell me what I need to do have my profile unblocked?Maybe we can speak to mobile phone?I couldnt understand why I was not...

Funds not released early despite fulfilling criteria

In the eBay policy page it says: Items sent by post Tracked: Funds will typically be available 2 calendar days after we receive confirmation from the tracked service that delivery to the buyer or pick-up location was successful. For example, if your ...

Resolved! Repay refunded sum

I bought an item quite but never mind. A month later, it hadn't arrived. I asked the seller what was happening, they didn't reply. I got eBay involved and they decided in my favour and I got a refund and the case was closed. Now the item has turned u...

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Funds released upto 72Hrs after confirmed delivery. Business account - no defaults and 100% feedback

Why are Ebay doing this. I still send cheaper items by Royal Mail 1st/2nd class and 60% of the time these are never recorded by Royal Mail as delivered. How will I now be paid for these items as they will be be receorded as delivered? Also if buyer l...

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