on
10-07-2025
11:54 AM
- last edited on
11-07-2025
11:34 AM
by
kh-adrian
Hello how i can report a user about a scam who never shipped my item becouse he delete the page of item for who i paid and waiting half year to shipped now i cant see option to leave feedback or to report becouse when i go to purchase and open the item and click on more details its show me page is missing but i still see the item in my purchases and our conversion is still there in messeges too
10-07-2025 11:57 AM
Once the latest estimated delivery date showing on your order has passed, you have 30 days to open an eBay item not received claim to get a full refund.
If you paid with a debit or credit card you have 120 days to issue a not received chargeback.
If you paid with PayPal you have 180 days to report as item not received and get a full refund.
These are the only routes to getting your money back, if you are past all of them there really isn't anything you can do, it's a shame that you left it for so long.
10-07-2025 11:59 AM
yes becouse it was custom item that he said me must to do but i want to report him to not scam more people becouse he have tiktok and there many people see his videos and want in comments to buy items from him
10-07-2025 12:09 PM
There's no way to report an order that's 6 months old.
10-07-2025 12:19 PM
Important to know when the 'item did not arrive' as you are only allowed 30 days to open an eBay case from estimated delivery date. --- December 8th .com purchase ?.
https://pages.ebay.co.uk/ebay-money-back-guarantee/
Outside that 30 day time limit, you need to seek advice from your Bank/Payment provider re;- ?? Chargeback options.
11-07-2025 11:00 AM
also there are special eBay rules for pre-orders.