How do I get to talk to a human from eBay?

[alanp37]

The seller messaged that they had posted a replacement item which never arrived. Now the seller will not answer messages.

[*vyolla*]

You may have been played by the seller here - are you now past eBay's 30 day Money Back Guarantee to return the item for a full refund?

[alanp37]

Yes. The seller requested that I be patient.