Bought a item a week ago and paid straight away but nothing from seller send him 3 different message

What can I do if seller takes payment but then doesn’t send item I think because he didn’t get enough money for his auction but he should have put a reservation on it 

Message 1 of 5
See Most Recent
4 REPLIES 4

Re: Bought a item a week ago and paid straight away but nothing from seller send him 3 different mes

red_magpie
Experienced Mentor

If it hasn't arrived by the latest estimated delivery date, what you can do is read and use eBay's money back guarantee. There is a link to it in every qualifying listing, or see: https://pages.ebay.co.uk/ebay-money-back-guarantee/

Message 2 of 5
See Most Recent

Re: Bought a item a week ago and paid straight away but nothing from seller send him 3 different mes

After the estimated delivery date on the listing has passed select "Report an item you didn't receive" on here:
https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arr...

 

 

Message 3 of 5
See Most Recent

Re: Bought a item a week ago and paid straight away but nothing from seller send him 3 different mes

but I still want the item as it’s for a Christmas present and I could have bought a different one at the time but that one’s no longer available so if this doesn’t turn up I am without option for Christmas can the seller be reported for not fallen through with the sale 

Message 4 of 5
See Most Recent

Re: Bought a item a week ago and paid straight away but nothing from seller send him 3 different mes

It is not wise to expect delivery unless seller is cooperating. No one can force seller to complete, so get a refund which can be forced if seller does not refund.

 

Reserves are expensive at 4% of reserve, payable sold or unsold. Sellers should ignore ebay suggestions, and start at a price they are happy to sell at.

 

Trouble is ebay frequently suggest starting at 99p which is very unwise.

 

Message 5 of 5
See Most Recent