eBay

Hi,   Bought LED lamps that are expensive but should last far longer than normal lamps, these didn't!...at £5 each they only lasted around 1000hrs  (expected to last 30 000 hrs!!) .. but as they had been ordered over a year ago seller would not reimburse (despite admitting they should have lasted much longer!)     It would be useful for us buyers to have a personal blacklist to avoid buying from dodgy sellers again....my lamp seller appears to be selling sub-standard lamps but passes Ebay rules if the lamps last the guaranteed year since order (not guaranteed Hours life of lamp)...so I want to blacklist that seller.     I'm suprised such a system does not exist....sorry if there is, but I cant find anything like in Ebay UK.     ... View more

  Hi, I had listed a leather sofa and it currently has over 30 people watching and 3 people bidding. My husband was doing some final cleaning of the sofa with a leather colour cream which has made it a slightly different colour on 2 areas of the sofa. I need to show this so buyers can see what it looks like and decide if they want to buy it. What is the best way of doing this?, do I take it down and relist with the updated photographs and if I do this will I be charged for the change?.   I have had really good feedback because I am honest about what I am selling and I want to make sure this continues ... View more

Outdoor PIR light has failed. It was purchased Oct 2020. Seller does not respond ... View more

I have given a seller negative feedback by mistake how can i remove it ... View more

How to cancel a return request?  Seller offers partial refund in return for cancelling returns request. What do you think? ... View more

Hello There was a ime when I was able to save Feedback comments and used them as required. (They usually appeared when I yped in the first letter of a Feedback sentence). This is no longer the case. Now I have to enter each new Feedback either by typing a new sentence or copying and pasting from a statement bank. Has anyone else experienced this problem, I wonder? If so, how to I correct it and return to using Feedback sentences stored o ebay. Best Wishes to you all. ... View more

how long is it before seller must post goods after being purchased and payment clearing   ... View more

Hi to all   Does anyone know where you can get a breakdown of the fees charged per transaction in the new managed payments system? I'm just seeing the total amount deducted and clicking on the transaction details doesn't give you anything else.   Thank you! ... View more

If I buy something as a guest will I still get my item ... View more

problem solved , ebay just mailed me after qustion was raised here :    You've been given a full refund   Hello Michael,   Unfortunately, we didn't receive valid tracking information from the seller. We're sorry you had a problem with your purchase. We've issued a refund of £xx.xx back to the original funding source you used to purchase this item. The refund includes the purchase price plus original postage. Please allow 48 hours for it to process. ... View more

Buyer bought the listing with postage included but then contacted me to say he will collect  with cash from me. I'be looked all over but there appears to be no system to change this. I tried to send an adjusted invoice but the system says   "We can't process your request because the buyer has already paid for this invoice, or the item is no longer available for checkout after 30 days since last created"   I did mark the original listing as free local collection available. I also load the android app but that shows nothing to deal with this   I obviously want to avoid paying fees on the postage which the buyer is not going to pay me. Any ideas? ... View more

eBay has said it’s listed my items but I can’t find them on the search?! ... View more

I purchased an item in June last year. It was advertised as having a 5 year guarantee. It has now stopped working. I've messaged the seller twice, but have had no reply. I can't see anything in the help section. Does anyone have any advice please? Thanks in advance. ... View more

cannot log into my paypal account, it wont let me use my emial address.that is already registed with paypal. ... View more

Hi, I wish to sell an item that has develpoed a fault but i get conflicting information about how to list it The right channel of my amplifier works for a while and then fades out and is silent. Should i list it as used but describe the fault or list it as 'for parts or not working'. I want to be as honest as possible as someone with the skills may be able to repair it as the rest of the functions of the amplifier work. I just want to avoid the pitfalls of a buyer potentially trying to return it and misinterpreting the listing Thaks ... View more