eBay

Hello can anyone help - I haven't any experience of this - buyer requested a refund ,  the funds were put on hold ( eg they never reached my bank account )  I clicked on the refund and  got notification from ebay that it the held funds were refunded to the buyer so reund was  was made , then today I notice that my bank account has been charged with a similar figure as a refund too - so now I have actually paid the buyer out of my own money - how can tnhie be ? and what do I do to sort it out please? thank you  ... View more

I have been sent a royal mail return label, but it needs to be parcelforce, how do I get a replacement label please ... View more

I have purchased a knife sharpener, the item was missing some parts, I arranged a return but settled with a discount refund of £3, I used the item 2 more times and on the 3rd time it became faulty so I requested a return with seller, they offered another discount after I refused they are now just ignoring me. I want a return, what can I do?  ... View more

I Bought Item Tun The 06th I Did Not Recived I Need My Money Back I Try Contact ebay Simply Could`t It Is Joke ... View more

Hi   I purcahsed an item that weighs 9.9kg, its faulty and the seller has told me to print out the return label and send it back. Except the return label is for under 2kg and they say they cant print one as ebay provide them  to a maximum of 5kg ?  Is it unresaonable to expectthem to arrage for it to be collected ? Thanks  ... View more

I need to connect eBay with payoneer account, can’t be and tomorrow will be a last day for registration eBay with my payoneer account. ... View more

I really don't think it's me and my products but does anyone else feel that they are having to refund a great deal more recently for unsatisfied customers. ... View more

I have had a message that my account has been suspended, I want know what help you are going to give me. I telephoned yesterday morning and spoke an adviser, he said I had to make a payment. I was trying yesterday afternoon fo quite some and also this morning When I make a one time payment it states (Overpayments are not allowed after this it tells my balance is zero) I cannot find a telephone number for help although the nomber was there yesterday. How can I pay when Ebay seems to be blocking I am 78yrs old and I losing patience so I require thelp asked or a telephone number where I can speak with a Customer Service person   Thank You   Tony ... View more

Hi I have a l item I have sold but the buyer is telling me there is a message coming up every time he goes to pay saying seller is currently not accepting payment can you help please as I don't know how to fix this ?  ... View more

Dear all,   I made a purchase last week and it has tracking on it. Keeping an eye on the package, it has not yet been "dispatched" till this day according to Ebay and that is very weird since on the official Canada Post site, it has been regularly updated and it says that it is in transit. Is there some king of problem somewhere?   ... View more

I orderd from mushroom box . I cancled the order  before it was posted. Seller said , they wait to post after the weekend due to hot weather,  great , i thaught order cancelled  The order had arrived a few days later.. i told the seller i cancled. There saying they didnot recieve the message. Ive checked and , i can clearly see the message was recieved   Scammers.............. keep away.. mushroom box ... View more

Buyer collected some equipment on Sunday. The buyer has left negative feedback which has caused me concern. I've tried to resolve the issue with the buyer and followed protocol but the eBay team believe his account of events against mine.  The buyer arrived, at speed I might add, ignored my greeting and started to make disparaging remarks about the items.  I stated clearly to the gentleman that I didn't want to continue with the transaction  and asked him to leave. He didn't and stated he just wanted to check the equipment over before taking it away...... Believing we may have gotten of to a bad start, I agreed to this. However, the buyer changed tack, this time employing a superior and condescending attitude towards me. I put up with it and stayed with the chap whilst he continued to lecture about his credentials and knowledge relating to the items.  I tried to remain helpful and friendly. As best I could. I've e tried to resolve the issue and taken responsibility for the my part in the exchange.  I'm not sure what my question is relating to the matter but would appreciate any shared experiences out there. Has anyone been asked to accept responsibility and lie in order to remedy a situation? thamks ... View more