eBay

Hello, I have troble with log in to my account since 2 days. When I try to log there is information: Email us using the link below with the code 88*********. This is not the same verification code as the one you use to verify your eBay account. Has anyone dealed with situation like this? Ebay service is not helping me with this issue. ... View more

Hi when I bought an item it didn't show the bonus points ? ... View more

Can we still telephone eBay?    ... View more

A seller claimed that I had sold them a counterfeit item (I haven't) so I said I wouldn't refund as the item was sold in good faith. eBay however agreed with the seller and have confirmed that they will take £54 out of my bank account although I the item hasn't been returned to me.  Surely this is theft? The buyer now has her full refund and the item in  her possession whilst I have nothing...surely this can't be right? ... View more

i want to change to business account ..but account type option is not working..anyone help me for that   ... View more

i did not sell jaguar i scraped it the clutch was to high and it was starting to slip why are you charging me for selling it ... View more

Hi, I've had a business purchase computer hardware from me & they've asked me to provide additional specific details to their invoice (e.g. tax registration number).   I can find how to modify the template (mostly your own details & whether to include certain information or not from the buyer e.g. phone number etc.), but cannot see a way to add additional information that the buyer has requested.   Is this possible to do this in ebay?   Thanks in advance   Christian ... View more

1_ i bought 2 items from same seller.   2 before paying, i request total   3) then total fee is over usd 200. becuase of tax problem, i want to get previous invoice.   however, seller doesn't know how to make previous invoice again.   please let us know how to make invoice seperately, originally again. ... View more

So I got an email from ebay stating that my account was restricted then sent me a link to what to do next. It took me to a random page about limit increases. I don't know how to fix the issue as there is no issue stated that I need to fix? ... View more

Hi all,   I’ve followed the instructions and linked my nectar and eBay accounts but where I've gone to purchase vouchers with my nectar points, it won’t allow me to progress to the next page of purchasing and instead comes up with ‘403- forbidden’.   Any ideas on how to combat such?   Thanks and best wishes - S x ... View more

I bid for shoes starting bid was 99p I was fortunate to win at starting price. I paid & about a week later the seller cancelled the order with no explanation.  This has happened to me a few times. If the sellers not happy with only getting 99p for their item then why do they not have a fixed price?. Surely they have to honour the transaction?. They usually get back to you saying they noticed a defect then they  re- list. Is this allowed? ... View more

my selling limit is not enough i need more i just sold 10 items because they didn't increase my selliing limit i just start working on other platform they gave me a 600 starting selling limit please i need help to sold my items  ... View more

Hi a few days ago I realised a purchase from my account that I do not recognise, it was a ladies dress and I never wanted that and I'm not a lady also no1 else has access to my eBay. I tried cancelling it and marked it as unusual activity and also contacted paypal but they denied my claim. I contacted the seller and explained the situation and requested them to cancel the order and they said ebay won't let them cancel as I opened a case, now neither me nor the seller can cancel the order, what's the solution please?  ... View more

I pride myself when it comes to Customer care and customer satisfaction..very important, and do my very best in making them happy.  I love what I do for me a sale is very important,  but nothing is more fulfilling than having a happy buyer.  I am today very sad and quite angry and hurt.  I sold an item of which ive sold before I also use this particular product myself. Sold this item carefully packaged product and initialise box and it's content as I always do. To my alarm pkg was delivered buyer requested a refund saying something is wrong with the product.  Immediately I sent her a message saying this is a genuine product and theirs nothing wrong with it.  I then opened a case with the resolution team.  She actually sent me a photo of what she claims was the content in the box smh!!! Truly not what I sent.  I've asked her to send me more photos of that item she claims was in the box which definitely is not what I sent.  Also my initial would be on my item.  I see the initial on the box but obviously its on the one she's claiming was in the box as that's not my product. feeling terrible is an understatement right now such dishonesty truly a scam. ... View more