eBay

Hi im trying to use the variant tool but i dont have a clue where to start  wonder if anybody can help me ? Thank you  regards joan ... View more

I am tring to bid for some items, but am denied the right to do so on some items. Please what can I do.. I am linked to PayPal, and I have bought all I won during bidding.. no pending item..  See denial message attached.   ... View more

Hello everyone,   I recently sold a pair of Nike trainers for £150 that were confirmed as genuine by eBay's third-party trainer authentication specialists, and the buyer has since initiated a return — that eBay approved automatically, despite my listing showing that I do not accept refunds — on the grounds that they didn't recognise the label, even though the listing imagery was clear over several images. The shoes are 100% genuine, approved by experts, and came from Nike directly.   My questions are: Do I have to accept this return? How do I dispute this?  What happens if/when the trainers return to me, via the third-party specilaists again, and they are damaged?  Thanks in advance   ... View more

    Almost 2 weeks already the seller said the doesn't have the tracking code and i ordered a New York Yankees MLB Black Jersey... When i write him he said he will message me when he got the tracking code the item supposed tu arrive before July 13 and is taking too long... and says seller doesn't accept returns and I haven't get my purchase.... ... View more

I have asked this question before,but I am still struggling.   Am I working my fees out correctly   business seller fees crafts    Item sold.        £22.50p.  Inc p&p 12.9%=.minus   £2.90                                 -------                                £19.60p plus.                              30p                                   ---------                                   £19.90 Minus 20%vat     £3.98                                   --------                                  £15.92p my final  figure to me after fees . Thank you Ann                                  -----     ... View more

if i am being refunded for an order that i did not receive and there are two items on my order why does ebay only refund one of them. then i have a problem getting a refund for second item.   ... View more

There are three pictures advertising a pole support with all brackets and tighteners, yet I get a different pole support literally. It has bits missing , the ripple foam has a square insert through it, I get a round bar. It's easy to just send back but I have to pay the postage.  ... View more

Remove an i term  ... View more

I bought some brand new walking trousers in May from an ebay shop. Because they were new I didn't examine them too closely. I had to keep them until lockdown was lifted and I could book a walking holiday. I went on the holiday last week with the trousers and found that there was a repair behind the right leg meaning they couldn't have been brand new.  I contacted the seller and gave all the details. He was very helpful and we agreed that I would return them for a refund upon my return. So yesterday I did just that. This morning I received the curt reply 'The return period has expired for it.' . I couldn't believe it. He had all the dates and details from the start. He has now closed the case, what do I do? Sheila ... View more

For ten days now, I have used the ring back facility (on a daily basis I might add), to ask them to remove the block they have put on my account. It's because of this suspension, I can't re-list or add anything new. Infuriating as I am always being told someone will ring you back in the afternoon, and guess what, nothing happens. All I want to do is bring my account up to date and pay my outstanding fees and they just will not let me. Why. End of the day, costing it's both money. Any ideas anybody?? ... View more

Hello fellow sellers,   No reason why, no explanation, just one message:   ------------------------------------------  MC113 Your eBay account has been permanently suspended   Your eBay account has been permanently suspended because we noticed activity that we believe is a risk to our community. (what risk?) This means the following: - You can’t buy or sell on eBay any longer. Any other accounts that you own or that are associated with this account have also been suspended.  - Outstanding selling fees are due immediately, and any amounts that you haven’t previously disputed will be charged to the payment method we have on file.  The safety of our community is a top priority for us, so our decision to permanently suspend your account is final and can’t be appealed.    We removed the following listings: 194230352368 - Free Standing Jewellery Cabinet Armoire with Internal LED Lights Bedroom Storage 194231401382 - Grey Modern Dressing Table with Touch LED Mirror 5 Drawers Stool Set Makeup Desk 194231404376 - White Jewellery Mirror Cabinet with LED Lights Desktop/Wall Mounted Bedroom 194231398436 - Grey Dressing Table Hollywood Vanity Mirror Lights 5 Drawers Stool Makeup Set ------------------------------------------    I didn't know that selling on two accounts is forbidden? Make no sense   Thank you, Tom ... View more

HELP,,, I have to return a large item. I have return label but I need to know if I have have to arrange a courier or does Ebay arrange it.  🤔 I have tried so many times to speak to a person on Ebay and  with couriers with no joy.  Getting desperate..  thanks in anticipation of a useful reply...  ... View more

Looking for advice. I was selling an authentic LV bag on auction, person who won bag made no communication about payment so I reported her to eBay and tried 2nd chance offer. Next thing is I get email saying my bag is counterfeit which it is 100%not as I bought it in Brown Thomas in Dublin 20yrs ago. My question is now I'm getting an email from eBay saying to relist my bag, what do I do? Phone eBay or just ignore and sell on another selling platform? Any advice appreciated. Thanks Maxine   ... View more