eBay

Hi,   I've been a concierge member since 2016 and have lost contact details for them.  I've tried to obtain the details from ebay customer service but they have no details to give.  They're also completely useless.  Does anyone have the telephone number they can provide me with? ... View more

I sold an item that was paid for upon collection last week. Unfortunately both the buyer and myself forgot about the bar code or 6 digit code. I have asked the buyer since but he's been unable to help and despite the item being physically collected I still get a notification to arrange collection. There is a message trail to confirm collection if needed.  Help please!  Thanks.  ... View more

How do you actually complain about an issue directly to eBay? ive paid for an item. Told 2 days after it should be delivered that it's cancelled and then no refund with the seller saying it's up to eBay.  ... View more

So I purchased a 'White Gold Diamond' ring. I messaged the seller 3 times to check the carat of the diamond and the precious metal type and she confirmed it was white gold etc. I received the item yesterday and it's silver (hallmarked 925) and obviosly not a real diamond.  Seller is refusing to give me a refund. I've tried to explain that her description was wrong and that I am therefore entitled to a refund but she's having none of it. I can't find a number for ebay anymore or an email address and I have opened a return request but cannot see an option to ask them to step in.... Any advice would be hugely appreciated! ... View more

I bought an item from a seller from eBay and eBay are telling me there's nothing they can do ... View more

Hi. Just clarify I did reply to the answers I got from whoever replied to my rant via email. Sp wasnt ignoring you if I had to do it on here.  ... View more

Why when advertised as UK seller am I then only to find out my payment has been sent to China!!! I want to buy from British Business who pay UK taxes. EBAY you are not protecting your buyers one bit! PLUS now withholding payments for goods sold is a disgrace. Been on eBay since 1999.....it will soon be all over 😔 ... View more

Hi    I want to deliver an item myself because its glass to my buyer. How will i make sure ebay pays out once i've delivered the goods ... View more

Hi    I recently purchased a Zara dress from Seller: and I have not received it. I am unable to contact the send - I think it may be because I bought it as a guest. The item was sent without full tracking so Royal Mail is unable to help. Has anyone had this same issue? Does anyone know how I can contact the seller.   Tatum ... View more

Hoping someone can help me?! I've converted nectar points to use on eBay. I haven't received a voucher code and when I try to pay for the item there is no option to use nectar voucher. What am I doing wrong? I've tried on mobile, tablet & pc to no avail ... View more