I ordered items back in February from a vendor in China which did not arrive in the timescale stated. I was in contact with the vendor who, on numerous occasions, promised the items would be dispatched. The tracking info showed they had been returned to sender very early in the process. To cut a long story short, I was last promised 15 day delivery at the end of May, and again, no delivery. Throughtout all the process, the vendor was asking me to give them good feedback! Anyway, despite the recent contact, Ebay decided to close the case and I can find no possible way to contact them to appeal ot even reopen the case in order that I can request a refund. Ebay have been a total shambles and have not helped resolve this at any point in the process. Can anyone point me in the right direction? TIA
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