eBay

My purchaser used Buy it Now in an auction due to run for another 5 days - but has now requested a cancellation which I have accepted.  The items has been relisted but I now no longer have my original bidders. Will they be informed that the item has been relisted?  Or do they now think it has been sold?  ... View more

Who knows a number where you can actually speak to someone from customer service, and not just a automated message   ... View more

Hallo I don't resive my item and the company don't communicate with me? I'm pay big money all together £869 and no barry help me. What can I do please?  ... View more

Problem to sending msg ... View more

Do I need a CN22 on a letter or large letter to the EU now? It's all a bit confusing with conflicting answers!   Thanks Paul ... View more

Trying to get help as item received order number 3130735537316 is not what l wanted and picture of item misleading thought l was getting garden chair and it's just a holder. Don't want the item but seller wants me to pay for return and it will probably cost more than item. Can send a pic of item. Just want a refund     ... View more

Hi  I am trying to arrange a return for a buyer, and seem unable to do so via PayPal as the payment is on hold? Please help  ... View more

Ebay seems to have switched things around a bit and now I can't find where to reprint postage labels I've generated.    There seems the option for address labels and packing slips etc but none are the actual label with postage on.  Any ideas? Do I have to void and print again?  Yes I was silly for not immediately printing the postage but still I used to be able to go back and sort this out. I can't even find where I can void a label anymore either. ... View more

While listing my first product on eBay, no matter how many cards I enter in the credit card information section, I get the 'card information could not be verified' error.I contacted Ebay first. They said contact Payooner.Ben de Payooner'le iletişime geçtim.They said there is no problem with your account, contact Ebay.I don't know exactly what the problem is. I'm waiting for a reply from ebay. ... View more

A buyer (john_249542) joins ebay on July 10th this year, buys a blu-ray from me on July 12th & pays.  I post the item standard 2nd class.   Today, I get a 'Payment Dispute' saying he hasn't received it.  Naturally, I go & check his feedback to see if he's done this to anyone else, & hey, he's no longer a registered user.   This is clearly a scam, but under ebay's wonderful new 'improvements', I get 2 options:  Upload a tracking number or give him a refund.   There's no way of putting my case forward to ebay, & as he's no longer registered, there's no way of contacting the buyer to ask what's going on.   Is there else anything I can do? ... View more

When you try to contact a seller of a classified listing, ebay will not let you send them a message untill you agree to send them your full name, phone number, email address and your post code. Then the seller will refuse to give you their contact number. This is not fair because the seller here is treating buyers as potential crooks, though they have all their personal information. The least ebay shoud do is insure classified item sellers display their contact number, or at least make sure that exchanging contact details does not brake ebay rules. I can't see why the seller should have all my personal data and I, the buyer, don't have any of theirs. ... View more

Seller's listing omitted to mention book is in French. He has done the same to others. Emailed him 4 times, tried to cancel sale but within minutes book was listed as dispatched. Seller is in Germany. Any helpful advice welcome,  thanks.  ... View more

Hi there,   I recently sent a ceramic tea set from the UK to a winning bidder in the USA via Global shipping.  This morning I awoke to 2 emails, 1 from Global shipping to say that my item has been successfully delivered and that no further actions were needed and another from the buyer saying they have not accepted the parcel as it was visibly badly damaged and obviously smashed. They have asked me to process a refund. I know it doesn't work like that but I'm just a little unsure who to contact next. Or should the buyer contact ebay?   P.S. I have been selling on Ebay for 20+ years and never encountered this scenario.   Thanks ... View more