eBay

I sold two sets of dolls to the same buyer who afterwards said they didnt have the money until at least a week later so when this deadline passed they then claimed they couldnt pay due to a bill coming out so I cancelled their bids and relisted the items.   The same buyer then re-purchased both sets of dolls but only paid for one - again saying they didnt have the money for the other until more than a week later. To save my seller rating I sent the dolls that had been paid for next day via UPS. Buyer then claimed damage had occured in transit so we agreed a partial refund and I thought that was that.   Over a week later the second set of dolls still hadnt been paid for but when I went to chase it up I saw I had a message from eBay warning me that the buyer was suspicious and had cancelled their bids and not to send anything. Obviously this was too late for the first set but it saved the hassle with the second, or so I thought!   Now a month later I have a return request and the funds have been witheld yet the buyer is 'No longer a registered user' so I'm unable to message them and cant see how I can contact eBay to help. I'm very confused and stressed as nothing like this in 20 years of selling on eBay has happened to me so any help is much appreciated! ... View more

I bought a phone with one year seller warrany. But I don't have their contact details.  Also I can't find the item in my purchase list. I know the seller company name and page but they don't sell anything on it now may be they are using another page. How to contact them for warranty issues?? ... View more

I sold an item and because it was covid it didn't arrive on time so the buyer got refunded. Then when it arrived eBay agreed to send me a manual refund. My PayPal account got restriction on it and said i can't use it coz it went to collections. So when I told eBay they agreed to send it to another PayPal account. Twice they sent me an email stating they've already sent it. Then when I finally called so many times I've been told that I need to fix my PayPal account. But they had agreed to send it and I have it on written that they were going to send it to my cousin. I spoke to the supervisor and they've sent so many requests to the back office. There should be another way for them to send me my refund. Has anyone had to deal with this? I even signed up my bank account for them to use to refund me. Please let me know if anyone can give me an advice. Thank you.  ... View more

I purchased an item that was listed as located in Redditch, the I got an automated email from the seller saying that collection is from the centre of Birmingham. I have not parted with any money yet as I chose to pay cash on collection. This seems very dishonest to me and I smell a rat. I do not want to travel into Birmingham city centre and i would not have purchased the item if I had known that it was located there. What can I do? ... View more

I made a sale on ebay, the buyer chose pick up as the delivery option, Ive just received a message claiming it was not him who picked it up and he never did this? Please help ... View more

I am trying to find a seller on EBay I have been told to put in his address  used to have a stall on Retfoard market but as stoped going there if any body knows how to find him on EBay I would be very grateful Malcolm. thanks  ... View more

I'm trying to send a bidder a second chance offer on an item of which I have a duplicate, but when I click the link on the page, it just takes me to my current listings page. It's as though the Second Chance Offer option has been completely removed, and the link is still there but it's dead.  Any thoughts before I call customer support tomorrow? Thanks in advance.    ... View more

I can see that buyers have left feedback but I'm unable to read the comments. Why does this keep happening? ... View more

Hello, since couple of weeks I am waiting for refund.  ... View more

How do I connect my ebay account to packlink ... View more

Dear All,   I won a concept-2 machine but I cannot find a collection code to provide to the seller. Does anybody know that how to find it?   Many thanks for your advice   Best   PKH ... View more

Hi, I've had a group of encyclopaedias selling on eBay for a while now. There are interested parties watching the item but no takers.   How can I improve my chances of selling these books? ... View more

I returned can item on the day I received it. The seller has taken more than to weeks to tell me they have received the item . Now eBay have closed the request for refund as it's taken so long. Seller has said they have no way of issuing a refund as case is closed. Going around in circle with automated chat.  ... View more