I am going crazy with ebay,please could someone answer this cunundrum. I purchased items of furniature which arrived in a large heavy box 26 kilos, the goods were shoddy with pieces missing so i initiated a return, ebay accepted the return and invited me to print off the return label which only covered parcels up to 2 kilos, i sugested to the seller that i will pay the return cost but they relented and collected the parcel using a very well known uk parcel company tuffnells. i was given a receipt for the parcel which contained a tracking number, great i can now enter this on the "add tracking number" page. NO I CANT when i put the number in and the haulier i got the message back tacking number not recognised, the carrier is not recognised WHAT ARE YOU SUPPOSE TO DO. i have now recieved an email from ebay stating "were waiting to hear from you" please someone give a solution, i have decided not to purchase bulky items through ebay anymore.
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