eBay

The invoice sent by Ebay is the address I sent item however buyer tells me it is an old address and she has updated her account.  How can I verify this? ... View more

Hi All,   Odd one I know but on 15/7 I purchased from an established ebay seller an item cisting £9.99 paying with a credit card which had a transaction date of 15/7 and a posting date to ebay of 16/7 under ref 51807766842. The item arrived on Saturday 24th July after I had to go to collect from local postal sorting office due to underpaid postage by seller. This cost me an extra £3.50. The item in question is now not needed but I am unable to return as despite contacting seller he says he doesnt understand. To say I am peed off is an understatement so I want simply to find how I go about something purchased thru ebay and paid for that has no hsitory in the my ebay section. It would be nice to be able to pick the phone up and raise the queery but that appears impossible. Any ideas appreciated as seller is not interested. Many thanks  ... View more

Messaging seems completely broken right now:   I get taken to my messages list if I pick the option to link to an item. I often get an error screen for no reason I can work out. I can only message 5 people per day if I use the option that it is not related to an item - EVEN WHEN IT IS   I have spent hours now on the chat system explaining the issue. I have spent hours now sending messages broken down into paragraphs & doing it that way.   This is wasting so much time and I am getting really annoyed bidders waiting for answers.   I've been on eBay for 18 years they told me this morning - this is the worst it has ever been.   eBay is utterly broken right now. Plus they have just charged me an arbitrary £40+ for cancelling an auction early without saying that it would happen. Lovely! ... View more

Hi All   Can anybody tell me how doI get hold of customer service?     Its been harrowing and time wasting experience to try and get hold of them.   Thanks       ... View more

Hi, I have been using my Seller Standards Dashboard for years to keep an eye on my total number of sales and the total values of these sales over my 16 years on eBay. (not just the past 12 months)  These two figures were available at the bottom of the Seller Standards Dashboard up until a few weeks ago, when they disppeared from view.   A manager on the eBay listing and account information team has told me this information has never been given and refused to accept otherwise or help.  I know the approximate figures, but now have no way to track on the site.   Can anyone confirm they too had visibility of this information and whether they can still see it?   Thanks. ... View more

Can anyone answer this - an auction is live and the global shipping program wasnt selected, so can an international bidder still bid and how will any additional charges be calulated or added on?  ... View more

I bought an item a year ago and it's lightly used - I listed it for sale and ebay withdrew the listing as counterfeit. I have the original purchase details - the vendor is a high volume seller with good feedback. I contacted vendor who says item was genuine not counterfeit. I'm currently stuck and don't know how to appeal the ebay decision or what to do next. I'm welcome advice please. ... View more

I've been given a listing number for an item but I don't know where it's to be entered. Can someone tell me. Many thanks. ... View more