eBay

In recent years I found ebay buyers seem to just go for anything that is rock bottom in price. I've got all my listings at a fixed price + best offer. Only problem is few users seem to understand Best Offer or they can't be bothered to make an offer?   I tried auction but found people could then purchase at the minimum price and that's what happened several times. No one else was bidding so they got the item for the starting bid which meant I made a loss. I can set a reserve but the fees are so expensive!   Suggestions for my catch-22? ... View more

Buyer opened INR case before 10am the morning after estimated delivery date. She also opened it with her funding source. She made no effort to contact me. I read the case details and checked when item posted (pokemon card), so 10 minutes after reading case I went to reply, but eBay policy is to close case if the buyer has involved her bank, so unable to respond. I have looked into this INR case again as obviosly something didn't smell right. I sent card to her registered eBay account address, but she 'recently' moved and hadn't had time to update her account info, this by a person who filed dispute with both her bank and eBay just a few hours after estimated delivery? I asked her doesn't mail get forwarded to her new address... 'errr no.' I asked her can't she go to old address (in Hull where she apparently still lives) and collect mail... 'errr no not really, I'm not even sure if anyone has moved in yet' So false info on her eBay account and obviously a scammer, but spent nearly 3 hours trying to resolve this with useless Philippine customer supprt, past around 8 agents in that time and they wanted to pass me onto a 9th....... pathetic. I have been on eBay 18 years, always had 100% positive feedback, and when enough items sold always 5 star ratings for everything, yet I'm being treated like sh....  dirt. So no more selling on this site with such lousy support that encourages scammers.. it's a joke. Today I got notified that eBay will be taking £17.50 from my account to refund scammer and also charge me a further £14 for the case she opened I will be removing 71 listings, so eBay can shove the £14 where the sun does not shine, no more fees from me. ... View more

Hi  this my second  time and my item not delivered and I don't know what **bleep** is wrong with ebay assistant.if you want to waste my time told me .no one respond ... View more

Hi there I have tried to send an item back which was incorrectly listed. The seller closed the return and gave rubbish reasons to why I can not return the item. I have tried contacting eBay with regards to this but due to the return been closed i'm not getting anywhere and unable to speek to somone at ebay about this. ... View more

Hi thsi realy smaks of a scam, Ok ebaying for over 10 years and thought I had seen it all. I was sent the wrong Item, put in a reurns request. I recice a message that the returns label is ready to print. Click onto it a see ap page showing a Hermes tracking number athat the return is underway. I have not sent it as I have no label or any address.  So I am told that iwill be refunded wehn it is delivierd, off course this is never going to happen as the seller has set the whole thing up on purpose. Does any one know how to brake the loop, Ebay do not answer phones and the utomated robot is a long way off from A.I. Any help apreciated. Regards  Rob ... View more

My son had the winning bid on a smartphone earlier this afternoon. He contacted the seller and offered to pay by debit card. The seller came back to him some minutes later and said that he wasn`t prepared to sell the phone to my son as he had zero feedback. Can a seller do this? ... View more

11/08/2019 I became a concierge customer. I am private seller and then as now had 100% positive feedback and 5 star ratings. Excellent support from Irelands customer support team. Obviously ther was also the benefit of free returns. I returned an item approx 2 months ago but never got refunded, which was automatic with concierge. I then found my status as concierge customer had been removed, no communication from eBay? I have been dealing with customer support in Philippines, who are absolutely useless, spent nearly 3 hours today in chat going round in circles and got no where, concierge support would have resolve my issue in 5 minutes. But they could not even answer my question regarding concierge support, in fact about a month ago by phone support an arrogant agent told me I had never had concierge support.... like I said they are useless. I suspect as my star rating wasn't showing enough items sold they removed my concierge status without telling me, can anybody here confirm what the hell is going on as obviously customer support can't.   ... View more

Please close ... View more

Hi I have received a fake item and have contacted the seller but they hav'nt responded.  Can anyone advise how I raise the issue now with ebay to resolve? Thank you ... View more

Hi,  I always post recored and attain photos whilst wrapping and pictures once sealed with tracking number and anti tamper tape, I've a feeling the buyer is trying to short shift me, I've contacted their sorting office and left a message in relation to the item and contacted the buyer asking her to contact her mail sorting office but she serms reluctant to step up to do this. Does anyone have any ideas in going forward as feel that this is a rouse to get money from me  ... View more

Hi I bought pair of glases for approx 70.00 from USA to UK and wondered how much the tax is I will have to pay any help much appreciated thanks ... View more

How do I report a buyer Whoz being racist  ... View more

If,as E-BAY say on the message 'list for free and pay maximum of £2 selling fee's' what is the 30p charge for? ... View more