Community Platform Discussion
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Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

User avatar by Employee (Retired)
  • 2784 Views
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  • 1 kudos

Restricted items application

Hi I Applied to sell Vapes and my Application got rejected after waiting 3 Weeks They say you need business eBay Acc - I have oneGood standing in eBay- I am Registered to Uk - I am What other criteria could they Reject me on????Also can you re-apply ...

User avatar by Contributor
  • 381 Views
  • 9 replies
  • 1 kudos

Blocking a sellers messages

Hi,In error I blocked a seller. When I realised what I'd done I sent them a message that looks like its gone through saying it was my error but I have not received anything back and I have now won the item but no contact from him yet. Do you need to ...

Seller protection idea

Hi all. After yet another buyer not reading the description and complaining about an item I’ve sold, I just wanted to rant. I am so fed up of eBay not offering sellers more protection when it comes to disputes. It seems like eBay doesn’t really give ...

hmrc reporting

apologies if this has all been asked before....i have sold 29 items and ebay have asked for my national insurance number for the hmrc digital reporting thing. i am just wondering what hmrc actually do as reading the information does not give me speci...

Mersaging

It seems eBay in their infinite wisdom have decided to prevent direct contact between buyer and seller, you can no longer exchange details about your item I.e. letting them know you have shipped it and thanking them for their purchase in other words ...

BEWARE OF SELLER

Beware of ***seller - they say they are based in Birmingham but say they don't know where this is when you return a purchase and trying to get e refund appears to be impossible - EBAY appear to be no help either.

User avatar by Contributor
  • 126 Views
  • 6 replies
  • 0 kudos

Selling an eBike

I listed my Raleigh eBike on eBay. It's a Raleigh, not some unbranded dodgy import. Weeks after listing it I get sent a very accusatory email and eBay message stating that I've broken selling listing rules and the item has been removed. The first mes...

Why are sellers so badly treated on Ebay?

Legitimate sellers have to deal with the rise of bad faith (which, honestly, has always been a problem) buyers- return requests for products that matched what they were looking for (they might claim it isn't what they wanted but the product descripti...

User avatar by Visitor
  • 67 Views
  • 0 replies
  • 1 kudos

Item policy violation

I have just advertised a dress on behalf of a registered charity on Ebay. My first listing. But it has come up as a policy violation but when you click on resolve it say nothing found here. Any help please?

User avatar by Contributor
  • 141 Views
  • 7 replies
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Resolved! Shipping costs

Hello, I used to be able to dictate my own shipping costs so I could cover the cost of packaging and getting to the post office. Since eBay introduced simple shipping, I can no longer do this and I’m losing money as their labels aren’t sufficient to ...

User avatar by Contributor
  • 165 Views
  • 3 replies
  • 0 kudos

eBay's policy

When Did eBay Become So Unfriendly to Sellers?Case 1:A buyer purchased a ring and requested a return, claiming that one of the stones wasn't properly set under the claws. I obtained a written report from a professional jeweler confirming there was no...

Resolved! Import Duties on purchase from Japan

Hi, i've been an ebay member 20+ years and never had this before. I purchased an item on ebay.co.uk not realising it was from Japan, the item was delivered and a day after delivery i receive a text from fedex asking me to pay import duites and fees £...

User avatar by Contributor
  • 217 Views
  • 5 replies
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prepaid label issue

hi guys. i have some issue from post office. i went post office few times saturday and sunday to post item they said tracking number is invalid . you need to speak with ebay. when i called ebay they said until monday this issue gonna be resolved . bu...

postage

Yet one more seller with the VA tracking number not recognised, ended up with a proof of posting certificate,well done eBay, perhaps you can explain how we are going to get paid ?

User avatar by Contributor
  • 102 Views
  • 0 replies
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Auto paid

AUTO PAID... This is most confusing for seller and buyer. My payment will not be completed until I collect, seller will not release item until payment is complete... "Mexican standoff... then if you DO trust each other and click "item collected" paym...

User avatar by Member
  • 124 Views
  • 1 replies
  • 0 kudos

Why has eBay taken away custom delivery for items 100-250 grams- costs more to send than item cost

Why has eBay removed custom delivery for items 100-250 grams. Now some of my paperbacks cost as much if not more to send then to but especially small digest size booklets.? Also magazine listing do not allow you to put down size so have ended up putt...

No reply from buyer

I put an item up for sale that was listed as broken. It sold and I messaged the buyer to be sure they had read the description and were aware it didn’t work.I got no reply after 24hrs so I cancelled the sale and relisted the item. A few days later it...