"Get £10.00 off when you purchase in our app!" discount

[ncswan]

Hey, I keep getting a popup saying 'Get £10.00 off when you purchase in our app!' saying it expired in 5 days. it doesn't give a voucher code so how do i get this discount to apply to my app order?

1. Open the camera app on your phone
2. Scan this code with your phone
3. Go to the app store and get the app
4. Start saving!

those all all the instructions it gives.

[ncswan]

for anyone also having this issue I finally managed to get the code to show up on the app by reloading the app a bunch of times.

[cay7937]

What was the code used 

[blaze_x86]

I have also had this. I scan the QR code, nothing happens, or sometimes the app freezes. Previously was a £5 voucher with same problem, now a £10 that expires in a few days. Spoke to customer support who weren't exactly helpful, they saw no coupon on their side (which figures, because my problem is I can't redeem it when the QR code doesn't do anything) and were implying it's some kind of advert (which shouldn't really matter, if ebay is offering me a free coupon then as long as it is legitimate, it doesn't matter where the source is). It's a modal popup on the desktop site when I am browsing through for items, I'm not clicking on some dodgy third-party pop-up on a random site. Would be much appreciated if ebay could at least provide a code accompanying these and credit the account of anyone who has missed out due to technical problems on their end.

[rainbowtrax]

@blaze_x86 have you already got the app on your phone? The QR code should just be a link to download the app so you don't actually need to use that. If you don't already have the app on your phone then just download it from the app store. Then follow my instructions on the other thread to find and apply the voucher. That should work.