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Seller News: December 2025

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false advertising

recently bought this : https://www.ebay.co.uk/itm/316713937864product was advertise as being android 14 - it is actually android 8 and i find it pretty much useless.i contacted seller and agreed to a 50% refund but they set less than 25%.have not bee...

New scam on eBay

I bought an iPhone on eBay and received an alert stating that the item would be delivered the next day. The next day, I received another alert to confirm that it had been delivered. I was at home all day, and I never received anything. I called Royal...

User avatar by • Contributor
  • 4354 Views
  • 31 replies
  • 3 kudos

Distance Selling Regulations - 7 days?

On clicking return item for a registered seller in a buy it now, I get: According to Distance Selling Regulations consumers who purchase items from a business seller over the internet, where there is no face-to-face contact between the seller and the...

No discernible improvement...

After a hiatus of around 2 months, owed entirely to the overall deplorable service here, plus eBay's apparent all too readiness to threaten and presumably punish buyers who have suffered entirely owing to the faults of sellers, I found myself in need...

User avatar by • Conversationalist
  • 63 Views
  • 0 replies
  • 0 kudos

Sellers are scamming buyers with no action by eBay

I recently bought a Barbour Jacket. It was a good price but similar to other prices on eBay. I never received the jacket and eventually after over 2 weeks of waiting from the purchase date, I got a refund after going through eBay's long winded refund...

no response from sellers

I Perchased a Phone and the next day after rereading the ad noticed there where issues with it and notified seller upon receiving I would return it unopened strait away, so went round to my local Post Office paid the fee as the package had a return a...

User avatar by • Contributor
  • 109 Views
  • 2 replies
  • 0 kudos

DHL not collecting

For the 2nd time in a week I have used the DHL collect option when I have sold an item on Ebay. On both occasions DHL have failed to collect and I have had to pay DPD to come out. How do i get my money back for this failed courier charge? No links fo...

User avatar by • Contributor
  • 3942 Views
  • 55 replies
  • 1 kudos

Give Buyers the Option to Opt-out of Automated Feedback.

As someone who has always left feedback for every transaction I am not at all happy about the new fake feedback feature eBay have introduced. It makes feedback even more skewed and worthless.Sellers have the option to enable or disable automated feed...

Item received different from the one advertised

I bought a pair of earrings from pearlwholesale. This is not the first time that I bought from them and I was always very happy with my purchases. But this time the item I received was not like the item on ebay. I asked them for a refund and they did...

No Code No Collect !!

I ordered from a Business Seller who only gave two options for postage. Evri or Royal Mail Click and Collect. Thinking Royal Mail was the safer option I selected that. I was asked to give a mobile number to receive a collection code. No code was sent...

User avatar by • Conversationalist
  • 216 Views
  • 17 replies
  • 0 kudos

EVRI the worst delivery service I’ve ever experienced

Hi all. I live in a very rural area in Somerset. I have been buying and selling through EBay for several years now and am always impressed with how professional they are, when it comes to lost or miss delivered packages. However since Evri have becom...

Not what I ordered

I'm getting a quest 3 for Christmas so I ordered a VR link cable to connect the headset to my PC.I specifically ordered the cable that had the charging port attached to the cable to charge the headset as it was used. What I received was a standard ca...

Dual Label Fraud - BUYER BEWARE!

Do not trust EBay Buyer Protection to help you recover your purchase costs when your item gets delivered to the wrong address under this scam! Remember, if the deal sounds to good to be true it usually is… However, I made my decision to buy the item ...

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