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Seller News: May 2026

Your May Seller News is here

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The eBay Business Roadshow is heading to Nottingham and the energy is building.

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Evri disaster again

I was expecting a parcel that I was really looking forward to receiving. Evri managed to rip the package open resulting in ⅘ of the contents falling out which meant the delivery man handing them over to returns, He brought the open package to me with...

Delivery ? What Delivery ???

Q. When is a delivery not a delivery?A. When evri (ebay’s preferred carrier) dump your package “in a secure place” which:-Evri are unable to tell you where the “secure place” isMay or may not be on your propertyMay be a dump for several packages hand...

6kg Lavazza fraud rife on ebay

I have ordered 6kg of Lavazza coffee from ebay a number of times. It started out fine but of the last 4 orders only one arrived.First one delivered to a business address a couple of miles away. Seller declined to send a Pod and ebay sided with him bu...

No item delivered

I purchaced an item from a seller at the end of march to date have not recieved my item or a refund from ebay . This to me shows how poorly we as buyers are protected by ebay. stay clear of that seller he is a con

Simple Delivery item gone missing

I'm in a bit of a predicament. My partner ordered a £75 item from a private seller a week or so before going into hospital which she thought was going to be one or two nights - it now looks like it could be two weeks and she is barely able to hold a ...

Seller Cancelled Order On Bid I Won Against Site Policy

I've raised this with eBay but they appear to be doing nothing about it and this clown is getting away with abusing my Consumer Rights on this platform. It's not anything I might to be able to find elsewhere (and nothing that will break the bank) but...

Buyer Protection Fee

Is "Buyer Protection Fee" a con? evri claim to have delivered an item from an ebay seller. Their "evidence" for this is a photograph of a wheelie bin with 3 or 4 parcels. I don't know if one of these is supposed to be mine, - the bin certainly isn't....

Another Evri Story

Sorry in advance this is another Evri story. I am hoping by keeping Evri issues highlighted that we may as buyers eventually get to choose for ourselves who we want to deliver our purchases. I will keep this short:28th April won just over a meter of ...

Non Delivery of Item marked as delivered

I bought an item which was marked as delivered by the seller and tracking uploaded saying "left behind wheelie bin". We were in all that day - have CCTV and Video doorbell. Also our bins are in the back garden behind a 6 foot high locked gate. **Ther...

Ghost order

Hi! I bought a part as a guest (not using this account) and when i placed the order i got an order confirmation. However, when i press track order it just says "order not found, Unfortunately, there has been an error retrieving your order." The probl...

Click and Collect wants a Barcode

I chose to have my item delivered to a Collection Point (as there have been a lot of delivery thefts). eBay said in the email to wait for a collection code before trying to collect my item. Royal Mail only asked for ID and email confirmation, so the ...

Royal Mail emailed us Item Delivered when it wasn't

There was no delivery for the item. But out of blue, we received email from Royal Mail and eBay, saying the item has been delivered. When checked the tracking, it is marked as delivered even with the Time Stamp. We checked everywhere around the house...

Is this a scam? (Steam deck)

I'm worried the Steam deck in this listing is a scam, does anyone know how to tell? If so, would you mind looking at this and confirming if it's a scam or not? Thank you very much

duty

Having ordered a hardtop stand from seller with a delivery date that was acceptable then to be informed that it was out of stock and would be refunded which was fine.Then told cant be refunded as it has been packed ready for postage ??. This started ...

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