Phone number for Ebay

Hi,

I need to get hold of a human (chatbot useless) to sort out a non delivery which Ebay has signed off as a delivery and therefore closed my dispute.

 

Thanks.

 

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Re: Phone number for Ebay

Call eBay customer service I don’t have your phone
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Re: Phone number for Ebay


@mohayak-40 wrote:

I bought a phone on ebay and I received tissue papers instead of the iphone.. I tried to contact the seller , he didnt respond and later I noticed he has left ebay.. what do I do? 


Sorry,  I have just seen you ask me this question.

 

If eBay have removed this seller you need to contact them to report your findings, and for them to open a case for item not as described....  Item Doesn't Match Description or Photos, or for them to directly refund you.

 

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open 8 a.m. - 10 p.m. on weekdays


9 a.m. - 6 p.m. on weekends.


Automated agents will be available on chat outside of the above hours.


I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

 

@mohayak-40 

 

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Re: Phone number for Ebay


@louiseb6812 wrote:
Call eBay customer service I don’t have your phone

You are receiving a notification whenever someone posts on this thread.  They are not necessarily responding to you.   You can switch these notifications off.

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Re: Phone number for Ebay

The case was closed and it says It cant be appealed..  so I used the call back thing and ebay called back after 15 minutes.. I explained the situation to them and they reopened the case..  so I was told to wait three working days for the seller to respond. And if after that he doesn't, ebay will step in.. thanks so much for your help.. 

Message 64 of 79
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Re: Phone number for Ebay

sold a matamp 1000w quasar  stereo amplifer  order number 01 13469 36204  on thursday 21st can you tell me when i can exspect payment from you please

Message 65 of 79
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Re: Phone number for Ebay

I’m afraid you’ve been scammed. I’ve had a month of these kind of messages
and lost money myself. I strongly suggest you contsct customer services at
eBay and report fraud make sure you mention fraud. By all means let them
know we have been in touch. I wish you luck.
Message 66 of 79
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Re: Phone number for Ebay

I am trying to get a car part on Ebay but it will not let me do so.

Message 67 of 79
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Re: Phone number for Ebay

Re: Phone number for Ebay

I bought 3 pears of trousers on Ebay I sent them back to the seller because they were to tight but I didn't get my refund of £34.20 I sent item back on 15th/ 8th/ 2025 haven't heard anything about the refund and name of the company is style-online lit 

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Re: Phone number for Ebay

Different topic but --- did you return them using a within 30 days eBay Return case ?. --- it may still be possible to open an 'Item not as described' case Not doesn't fit which is considered as a change of mind and seller can reject a case,) --- see case options here >

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...

https://pages.ebay.co.uk/ebay-money-back-guarantee/

Message 70 of 79
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Re: Phone number for Ebay

The first thing they’ll ask is if you have contacted the seller and any
response you get from them. They won’t do anything at eBay unless you
contact first. Good luck
Message 71 of 79
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Re: Phone number for Ebay

How do u request a call back as I can't find a phone number that auto *bleep* is pissing me off can't get no where

Message 72 of 79
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Re: Phone number for Ebay

I’ve never had a call back, always redirected to help pages or chat bot.
The only time I’ve had a conversation was about fraud on my account but it
was really frustrating. Good luck
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Re: Phone number for Ebay

Return my item 

 

Message 74 of 79
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Re: Phone number for Ebay

@chellebelch33 

 

How do u request a call back as I can't find a phone number that auto *bleep* is pissing me off can't get no where

 

Try this link to request a call back in the UK:

 

https://www.ebay.co.uk/help/eua?id=5275&mkpid=

Message 75 of 79
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Re: Phone number for Ebay


@chellebelch33 wrote:

How do u request a call back as I can't find a phone number that auto *bleep* is pissing me off can't get no where


I've posted CS callback  contact link above,  but here it is for you:

 

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open for ' live agents' 8 a.m. - 10 p.m. on weekdays


9 a.m. - 6 p.m. on weekends.


Automated agents will be available on chat outside of the above hours.


I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

 

@chellebelch33 

 

 

 

 

 

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Re: Phone number for Ebay


@sbe.sur.cau1zsi wrote:

Return my item 

 


??

 

You need to give us more information for us to help you.

 

@sbe.sur.cau1zsi 

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Re: Phone number for Ebay

Hello am Heatherrover I want get back in my account it's 359 Heather   my email is Heatherrover12@gmail.com just for my new password I need to unblock my account please 

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Re: Phone number for Ebay

You need to come back and take out your email details above.  This is a public forum and it's not safe to leave this here.

 

Go top right, click on the little down arrow, and click on edit, take out your email address.

 

If you have forgotten your password on the other account,  there is a ' Forgot your Password? ' link after you sign in. Click on that and it will ask you a security question and send you a new password.

 

@heatherrover 

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