03-03-2025 5:08 PM
Hi,
I need to get hold of a human (chatbot useless) to sort out a non delivery which Ebay has signed off as a delivery and therefore closed my dispute.
Thanks.
23-08-2025 6:30 AM
23-08-2025 6:40 AM
@mohayak-40 wrote:
I bought a phone on ebay and I received tissue papers instead of the iphone.. I tried to contact the seller , he didnt respond and later I noticed he has left ebay.. what do I do?
Sorry, I have just seen you ask me this question.
If eBay have removed this seller you need to contact them to report your findings, and for them to open a case for item not as described.... Item Doesn't Match Description or Photos, or for them to directly refund you.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.
23-08-2025 6:50 AM
@louiseb6812 wrote:
Call eBay customer service I don’t have your phone
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23-08-2025 8:54 AM
The case was closed and it says It cant be appealed.. so I used the call back thing and ebay called back after 15 minutes.. I explained the situation to them and they reopened the case.. so I was told to wait three working days for the seller to respond. And if after that he doesn't, ebay will step in.. thanks so much for your help..
26-08-2025 6:48 PM
sold a matamp 1000w quasar stereo amplifer order number 01 13469 36204 on thursday 21st can you tell me when i can exspect payment from you please
26-08-2025 6:54 PM
27-08-2025 10:22 AM
I am trying to get a car part on Ebay but it will not let me do so.
27-08-2025 10:35 AM