03-03-2025 5:08 PM
Hi,
I need to get hold of a human (chatbot useless) to sort out a non delivery which Ebay has signed off as a delivery and therefore closed my dispute.
Thanks.
23-08-2025 6:30 AM
23-08-2025 6:40 AM
@mohayak-40 wrote:
I bought a phone on ebay and I received tissue papers instead of the iphone.. I tried to contact the seller , he didnt respond and later I noticed he has left ebay.. what do I do?
Sorry, I have just seen you ask me this question.
If eBay have removed this seller you need to contact them to report your findings, and for them to open a case for item not as described.... Item Doesn't Match Description or Photos, or for them to directly refund you.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.
23-08-2025 6:50 AM
@louiseb6812 wrote:
Call eBay customer service I don’t have your phone
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23-08-2025 8:54 AM
The case was closed and it says It cant be appealed.. so I used the call back thing and ebay called back after 15 minutes.. I explained the situation to them and they reopened the case.. so I was told to wait three working days for the seller to respond. And if after that he doesn't, ebay will step in.. thanks so much for your help..
26-08-2025 6:48 PM
sold a matamp 1000w quasar stereo amplifer order number 01 13469 36204 on thursday 21st can you tell me when i can exspect payment from you please
26-08-2025 6:54 PM
27-08-2025 10:22 AM
I am trying to get a car part on Ebay but it will not let me do so.
27-08-2025 10:35 AM
04-09-2025 2:36 PM
I bought 3 pears of trousers on Ebay I sent them back to the seller because they were to tight but I didn't get my refund of £34.20 I sent item back on 15th/ 8th/ 2025 haven't heard anything about the refund and name of the company is style-online lit
04-09-2025 3:35 PM
Different topic but --- did you return them using a within 30 days eBay Return case ?. --- it may still be possible to open an 'Item not as described' case ( Not doesn't fit which is considered as a change of mind and seller can reject a case,) --- see case options here >
04-09-2025 3:41 PM
04-09-2025 4:31 PM
How do u request a call back as I can't find a phone number that auto *bleep* is pissing me off can't get no where
04-09-2025 5:28 PM
04-09-2025 5:41 PM
Return my item
04-09-2025 5:43 PM
How do u request a call back as I can't find a phone number that auto *bleep* is pissing me off can't get no where
Try this link to request a call back in the UK:
04-09-2025 5:46 PM
@chellebelch33 wrote:
How do u request a call back as I can't find a phone number that auto *bleep* is pissing me off can't get no where
I've posted CS callback contact link above, but here it is for you:
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open for ' live agents' 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.
04-09-2025 5:47 PM
06-09-2025 2:10 PM
Hello am Heatherrover I want get back in my account it's 359 Heather my email is Heatherrover12@gmail.com just for my new password I need to unblock my account please
06-09-2025 2:15 PM
You need to come back and take out your email details above. This is a public forum and it's not safe to leave this here.
Go top right, click on the little down arrow, and click on edit, take out your email address.
If you have forgotten your password on the other account, there is a ' Forgot your Password? ' link after you sign in. Click on that and it will ask you a security question and send you a new password.