Seller News: May 2026
Your May Seller News is here
Forum Posts
Click and collect not an option on offers...what nonsense!!!
I am aware this has already been raised in discussion. I am starting a new conversation to raise it again and I am hoping eBay will take note. I found a thread about the issue of not being able to choose C&C when making an offer and only being able t...
The eBay Buyer Guarantee is worthless
eBay told me that goods I bought did not pass UK safety standards. The seller promised a refund but didn't make one. Now 5 months later the seller is making ridiculous excuses why they cannot make a refund.eBay could resolve this matter quickly with ...
China return! Seller says: I can't buy a return label Close case for refund.
If a seller in China cannot buy a return label (for an expensive item) and ebay will not provide one. Why are they allowed to sell to the UK? is that not illegal?
Told I can’t have my money
Good credit rating told I could het my money in few weeks but then told I can’t have it. Over £3000 surly this is illegal!
Seller not sending refund -
I returned a faulty product and paid for the postage myself. Have tracking and proof of delivery on the 6th of May but seller keeps promising to refund but doesn't. What can I do?
Item not delivered
I did not received my item yet, last day was yesterday
Partial refund
Good evening, I have received a pop up mesh cage with unfortunately 2 small slits/cuts to the plastic window. I sent photos to the seller (who doesn't'accept returns) and asked if they would kindly see their way to a partial refund at their discretio...
Evri disaster again
I was expecting a parcel that I was really looking forward to receiving. Evri managed to rip the package open resulting in ⅘ of the contents falling out which meant the delivery man handing them over to returns, He brought the open package to me with...
Unable to place a bid
Quite suddenly I am unable to place a bid. I click place bid and the next box where I would enter amount appears but is greyed out and I can't enter anything into it. I receive no error message or information. My account is in good order. I am using ...
Chinese power cord
I bought a yogurt maker and it has a chinese power cord.This was not mentioned or shown in the item description.I am so disappointed (I'm lying,I'm angry)as it was supposed to be a gift.What should I do?Is it a good reason to ask for a refund?How cou...
No label , ebay says there is. and Send it back. China return
Hello I bought an expensive item from China. It was faulty or incompatible. likely faulty. The seller said after a "buy now", that if when it arrives and it does not work to please sell it on. (a new item) So it arrives and does not work. I try very ...
Made offer on wrong listing and seller refused cancellation then shipped
Hi all, I was looking to make an offer on an item on Tuesday and I got distracted and accidentally clicked on the wrong listing and placed an offer. I realised about 20 minutes later and went to retract my offer but the seller accepted just before I ...
Counterfeit item
Hi, I bought a set of new Ping G20 irons (golf clubs) from a seller on eBay in January this year for £230. They were delivered no problem and I was initially happy with them and provided good feedback. I have been using the clubs for a few months but...
Suspected counterfeit item
I bought a We Care Bear from a seller who is regstered in the UK. Then after the order and payment went through, there was a delay to the shipping which wasn't such a major issue as it wasn't a hurry. Then, when the tracking cam through on EVRI it sa...
US to UK import fees
I am based in the UK and want to make an offer on a graded Pokémon card based in the US. The listing has the import fee clause, 'Import fees may apply on delivery, option to pay at checkout or on delivery' But when I go to make an offer, I input the ...
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