Buying

VAT invoice for the VAT charged on eBay's buyer protection fees?

Hello, we are VAT registered and recently bought an item from a private seller, eBay have added the buyer protection fees as expected.I'm now doing the bookkeeping and need an invoice for the VAT that eBay have charged us for VAT. Where / How can I g...

Janet Anthony

I ordered a charger from China for my hand held vacuum cleaner but the charger which arrived was clearly the wrong model . I would like a refund from the company as it is not possible to return the article. I would like a refund.

Report item deprecated, 3 dots or question mark non existant on desktop.

On desktop, when I click "report item" (half way down on the right of the listing), it says "This feature is no longer supported. To submit a report, go back to the item, tap the three dot icon, select "Help & Report" and then "Submit report." Or, ta...

Buyer Protection Fees who pays them?

I know there are lots of discussions about the new Buyer Protection Fees and no selling fees for private sellers. I am a private seller, so am happy to sell with no fees. But, BIG BUT! I am having the buyer protection Fee removed from my sale!. So I ...

Evri Non Delivery - cannot get Ebay to refund

I purchased an item which had an estimated delivery date of 11-16th June. The seller sent it via Evri, using the Ebay link. The tracking showed it moving along the system to my local depot, then was delayed due to it's size meaning it needed a 'speci...

Item has no adapter plug

Hi. I have bought a smart speaker described as "unit only". I assumed this meant it no longer had its box/packaging. Turns out it has no plug or adapter, so is useless to me. Seller is saying it clearly means they were only selling the item. So I now...

If i buy an item delivered by "Yodel Store to Door", can the package be redirected to a store?

I am interested in buying an item off Ebay, but the courier is "Yodel Store to Door". I know that Yodel have a bad record of dropping items to the door and mark them as delivered, so I wonder if, once the item has been bought on Ebay, the delivery ca...

Scroll viewing option

Well that's a nice little extra . Something that makes sense for a change. There are now some little dots under a sellers item photo indicating more than 1 picture. It means I don't have to open up the listing to view. BUT will this still register me...

Uk buyers now not allowed to buy from America!

Has any other UK buyer had this problem? I'm absolutely disgusted with eBay for ever implementing it. It's so discriminating and weird. Basically if you're in the UK, you are now no longer allowed to buy from any seller in America, no matter how hard...

Can't make an offer

I can't make an offer. When I enter the offer it takes me to a "we looked everywhere" page inside the offer frame. *bleep* is this about? I've tried with different browsers on different Internet connections and get the same behaviour on everything. h...

Only one lot received of 2 sent with combined postage

Hi I recently bought 2 lots of spoons from the same seller, both were auction lots. The postage was combined and they were sent by ebay simple delivery, however the package only contained one of the lots. Both lots are showing as delivered. What can ...

Resolved! 3 items in photo's but only 2 received

I recently "buy it now" for some doors for my motorhome kitchen. The pictures on the decscription show the two doors and the shelf that were taken out of a motorhome to fit a microwave. I want to do the reverse, take microwave out and reinstate the c...

What's with the weird start prices?

Just noticed today that most items, instead of starting at typical amounts, eg. £7.99, £19.99 etc, I'm seeing £17.23 or £22.61 etc.Have eBay done something weird again?

Non Delivery and 2 week wait for refund !

OK paid for an item 16/06/2025 delivery was estimated 18 - 22 /06 Waited 5 days before opening a non delivery case with eBay and then advised to wait 3 more daysThe 3 days then became the 28th June almost 2 weeks after I ordered and paid for the item...

SAVED FEED NEW UTTER WASTE OF TIME

The new SAVED FEED that purports to offer ideas to would be purchasers is a complete and utter waste of time. Its AI choice or perhaps something else is actually totally and utterly uninformed, taking away the previous long established serendipitous ...

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Forum Posts

VAT invoice for the VAT charged on eBay's buyer protection fees?

Janet Anthony

Report item deprecated, 3 dots or question mark non existant on desktop.

Buyer Protection Fees who pays them?

Evri Non Delivery - cannot get Ebay to refund

Item has no adapter plug

If i buy an item delivered by "Yodel Store to Door", can the package be redirected to a store?

Scroll viewing option

Uk buyers now not allowed to buy from America!

Can't make an offer

Only one lot received of 2 sent with combined postage

Resolved! 3 items in photo's but only 2 received

What's with the weird start prices?

Non Delivery and 2 week wait for refund !

SAVED FEED NEW UTTER WASTE OF TIME

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Scroll viewing option

Fluctuating price display

Delivery beem a ebay menber for donkeys years

LibreOffice

Another issue with Simple Delivery.