Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Forum Posts
Item was delivered to wrong address - eBay sided with the seller HELP ?
hi there all ebay sided with a seller who sent the item to the wrong address i told ebay that the tracking for the postcode is wrong its not mine and even the Signed for is not my name either and they changed the tracking number 3 times first it was ...
Seller Cancelled Order
The seller cancelled my order and refunded without communication. Reason is "Out of stock" which is a stupid explanation since the item had been on the auction block for days.My maximum bid was higher than the one I won but apparently the seller didn...
"Located in London, UK"....but really located in China. Why does ebay allow this?
"Located in London, UK"....but really located in China. Why does Ebay allow this? You can find numerous examples out there in your searches. Marking Item Location "UK only" does nothing,.. neither does Ebay.
Item not received
I bought an item on the 13th and it was set untracked with Royal Mail. I started a dispute It's stuck on 'dispatched' but doesn't how as 'In transit'. I know that he sent it as shows in my Royal Mail app. It's now the 28th. I don't mind waiting a lit...
Requesting a refund and HELP on eBay has become an AI nightmare for the buyer
What is going on with eBay? I used to press a button or two to get help resolve an issue and now I am being taken all around the houses. Every link for requested help returns me to the link I just tried and failed with. Where are the people of eBay- ...
Buyer Protection Fees who pays them?
I know there are lots of discussions about the new Buyer Protection Fees and no selling fees for private sellers. I am a private seller, so am happy to sell with no fees. But, BIG BUT! I am having the buyer protection Fee removed from my sale!. So I ...
Buyers Protection Fee
I wish eBay would offer a button. Which the buyer could opt-in/out of this protection fee, before purchasing an item. I'm losing sales because some buyers don't agree with the protection fee, that eBay is making them accept. I get it, we all want to ...
Proof of age. Neither my husband nor I own a credit card
Neither my husband nor I own a credit card and I want to bid on some cutlery, but as that includes a knife I have been asked to prove my age using a credit card. Is there another way to prove my age? Thanks, Liz
The most outrageous buyer request
Today I received a message that was a potential buyer wanting a try before buy. I got a sob story that she's had a tumour behind her ear and had only started wearing earrings again. Massive red flag because she was really interested in a pair of earr...
Buy sealed Galaxy S25 Ultra for 900...
Hello, everyone. I have been buying and selling on eBay for 20 years. My first question is: I want to buy a new Samsung S25 Ultra 512 Gb. They are priced at £910, but on pre-order, you can't buy them cheaper than £1400. How is this possible, and is i...
Stopping sellers using Evri
I am sure there will be many like me who are bemused how Evri are still in business. I have had delivery after delivery fail or arrive late and nothing gets done because sellers keep using them.I just did a Trust pilot search on Evri UK their one sta...
Watch List - March 2025 failures!
What's going on with the Watch List functions... yet again. 1. The top banner has been removed on item pages, so now you have this stupid 'heart' symbol, that fails to tell you on which list the item is saved to; a complete retrograde step in user fu...
item not recieved
item marked as delivered , it hasn't been , went to report it , the poxy ai keeps sending me round and round and round it wont let me report anything this site is getting worse
How many buyers are aware of the new Ebay Fees starting on 4th February?
I'm a private seller and earlier this year received a notification about the introduction of new 'Buyer Protection' fees. I'm also an Ebay buyer (most feedback is for purchases) but have not received ANY warning of the new charges as one. Presumably,...
ebay gave seller wrong delivery address and refuse refund
I ordered two items, which when i checked ebay had given the wrong delivery address, which was obviously fake and in the USA, i live in UK, after making refund claim i was refused because they say sellers tracking info shows items have been delivered...
