Loss of income Covid 19 want to return item

[mad_sparky]

help....I bought an expensive antique teddy bear from a seller back end of March but now have just lost my income due to Covid 19.  I have contacted the seller and explained that sadly I have no income coming in and would it please be possible to return him.  He is as received.   They are a ebay business and it says on there listings that they accept returns.  However the seller has just contacted me asking me not to return as they have already spent the money and have nothing to pay be back they suggest I put on ebay and try and re sale myself.  I am at a loss what to do.  They do have alot of other items listed and some more expensive bit and bobs.  I dont like upsetting people but I really am concerned about what to do next

[odd_socks]

I am pretty sure the money back guarantee would not cover a return request such as this. If i were the seller i would fight any claim, harsh as it may be. They are not responsible for your circumstances, how would you feel if all your buyers requested returns and refunds for the same reason.

[mad_sparky]

Hi Miha_1328. I have accepted back items during the years and have accepted returns with all sorts of excuses in the past there are many people on here that use the returns system unfairly...I am not one of those people believe me I would rather have my job and money than be in this situation at the moment. I feel empathy goes a long way to being a successful seller on here as I hope you agree, we should all have this in mind in these unusually difficult times. As you have probably read the seller have a 30 day refund policy that allows a person to return as long as they pay the postage (which I am happy to do). I have spoken to the seller and they agree that their returns would require me to pay the returns which is not the issue here, the dilemma is they tell me they have spent the money I paid for this item and now cannot pay me back if I return they cannot pay me or they may need to pay me back in small instalments. I am left here now with a situation as to if I do return will I ever get my money back...worrying times and I hope you and your sells/buys do not have problems over this period...best wishes