My local drop off won't accept parcels larger than a shoebox.

[twilighthorse]

My local Yodel drop off point has said they will not take any parcels larger than a shoebox as they are "just a convenience store".  They are the only local Yodel point.  Is this normal?  Are there "large" and "small" designated Yodel dropoffs?

thanks

A

[alittlemouse1]

Shop also refused my Yodel parcels. Four parcels about 100cm x 14cm x 14cm containing a cheap golf club £20 - £30 each.

Ebay let me buy these labels off their site stating maximum 120cm length.

I've had to cancel all labels, do them again by EVRI on EVRI website. 

Ridiculous! 

[davenstephie]

Problem remains in July 2025. Parcel meets the dimensions and is under weight but Yodel collection point refuse to acceopt. Yodel customer services suggest driving around until we find a store that will accept the parcel and Ebay suggest cancelling the order and relisting with Parcelforce for more money. Disgusting Ebay - I'm usually your biggest champion but pls stop offering the service. This problem has been going on for over a year based on other posts on the forums.

[pingyikw-0]

But my yedol drop off point is still refusing , I've been to 10 drop off points today all of them rejected the package . What should I do  . this is the size of the package