How can I make a complaint about Ebay customer services?

I am very dissatisfied with Ebay customer service advisors.  I would like to make a complaint and would like to know how to do this?

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Re: How can I make a complaint about Ebay customer services?

I ordered 2 items a body camera for £ 52.52p  and a type writer ribbon for £6.99p both items have not been received by me yet on the email it states that your items have been delivered to you on Wednesday 24th May 23 but I have received no items now I have been sending messages after messages to ebay but they are taking no notice I've seriously had enough of this monkey business and I can't keep on sending messages and messing around,  I request ebay to make a full refund back in to my account for the sum of £ 59 24p immediately other wise I will be taking legal action in a different kind of way 

I look forward to a reply ASAP 

MOHAMMED iftikhar 

Email address 0121mifti@gmail.com 

Message 141 of 292
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Re: How can I make a complaint about Ebay customer services?

If you think these are isolated concerns. Go to Y Tube and look at the channel Back from Burnout and see what they did to her.  Another thing to look out for.  I was quite shocked to watch her latest video and how she was treated.

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Re: How can I make a complaint about Ebay customer services?


@mohaifti21 wrote:

I ordered 2 items a body camera for £ 52.52p  and a type writer ribbon for £6.99p both items have not been received by me yet on the email it states that your items have been delivered to you on Wednesday 24th May 23 but I have received no items now I have been sending messages after messages to ebay but they are taking no notice I've seriously had enough of this monkey business and I can't keep on sending messages and messing around,  I request ebay to make a full refund back in to my account for the sum of £ 59 24p immediately other wise I will be taking legal action in a different kind of way 

I look forward to a reply ASAP 

MOHAMMED iftikhar 

Email address 0121mifti@gmail.com 


EBay doesn't communicate by message, or via these boards for your issue.  If the seller has tracking showing delivery then you will lose an eBay money back guarantee case.  You could try your funding source. 

Message 143 of 292
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Re: How can I make a complaint about Ebay customer services?

With all due respect, I went to the Back to the Burnout Channel, I was very
impressed with the seller, and admired her energy, vitality, and honesty, a
lovely person. But her *Am I Angry With eBay* video about eBay staff
muddles responses was much ado about nothing, she got landed with a low I.Q
buyer, whose low I.Q feedback and him not-replying to her emails told us he
was a deadbeat, but, let us be fair even deadbeats have the right to
complain about nothing or minor defects so he did.
Message 144 of 292
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Re: How can I make a complaint about Ebay customer services?

Errr  he did reply.  The reply was blocked.   What makes him a deadbeat with a low IQ .  She messaged him,  he responded, Ebay blocked his response. She thinks he has ignored her when he hasn't. Ebay blocked his response . She recieves no message thinking he has not responded, until the rep copies and pastes his response and then it becomes clear what happened.  Ebay then bottled it and removed the feedback she was enquiring about.  

Message 145 of 292
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Re: How can I make a complaint about Ebay customer services?

My sale of DVD  was not notified to me by email  and a delay in dispatch was the result.

 

Order 27-10119-44323

Message 146 of 292
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Re: How can I make a complaint about Ebay customer services?

Re: How can I make a complaint about Ebay customer services?

I buy and item on ebay it arrive later i report it to ebay 

Message 148 of 292
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Re: How can I make a complaint about Ebay customer services?

Can I ask just who you think you are talking to and why you have posted your home address and  email address on a public forum?

This is the kind of stuff that scammers look for 

Message 149 of 292
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Re: How can I make a complaint about Ebay customer services?

I need to complain about,  that has not,  and I wished I could talk, to a real person like you can with amazon, you have bloody ripped me, off I won't you to deliver them, as I need them now. Nicholas 

Message 150 of 292
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Re: How can I make a complaint about Ebay customer services?

Nicholas: You are shouting into the wind on here, think about the steps
that need to be taken and in what order to obtain a result. First, contact
the seller- send them your details of what occurred, and ask for an
explanation and proof of postage, they may well have dispatched it and are
not at fault, it could be an unwieldy item and rejected by the shippers,
and it might not have been sent, Fraud on eBay is rare, it could well be it
was sent but there was no one at home to sign for it, contact the seller
first seek his assurances.
Message 151 of 292
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Re: How can I make a complaint about Ebay customer services?

Hello bought item off ebay the seller sent it but I didn't received it been ìn touch with him about this it a hoover washing washing door lock he replied royal mail said it has moved delivered so they are doing nothing about ask again to seller wot he is going to do about this still waiting I have elesply I have fits day wet and soil my self told him this I need my washer fixing sooner than later don't want a refund just the part I have ordered 

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Re: How can I make a complaint about Ebay customer services?

Anonymous
Not applicable

Have just sold a wheelset on ebay and the buyer is happy and has left positive feedback but Ebay want to hold my money of £511.00 until the 18th of this month .....absolutely disgraceful and having spoken to them for half an hour they still refuse to release my funds.....I will n p wbe closing my account and take my business elsewhere.  Bloody Livid.....

 

 

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Re: How can I make a complaint about Ebay customer services?

Don't close your account, surely £511-00 is not that important or urgent.
Look at it from their point of view, the buyer might reject the online
purchased goods (read the law on the online sale of goods and returns) Your
purchaser may discover a fault, might suffer buyer's remorse and you might
refuse to refund him. eBay appears to be fading into obscurity and is not
the first place to look anymore.
Message 154 of 292
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Re: How can I make a complaint about Ebay customer services?

In what world is £511 not that important?

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Re: How can I make a complaint about Ebay customer services?

Anonymous
Not applicable
He has left me positive feedback and is very happy so there is no reason
why they should be holding my payment and yes £511 is better in my account
earning interest rather than theirs.....and once its paid I will be closing
my account they can shove their website right up there *bleep*!! *bleep*s.
Message 156 of 292
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Re: How can I make a complaint about Ebay customer services?

Reply, we all get good feedback, and its not much of a reward, I sell
Plywood and am sick to death of packing it securely and shipping it, this
takes us 90 minutes of unpaid hours of work, including MY going to the drop
shop taking around 30 minutes, the law on online sales apply to every
transaction. We auction sold and shipped a heavy bacon slicer to someone he
thanked us, give good feedback, then canceled because he wrote he had
discovered one £50-00 cheaper on eBay. Legally he was within his rights. I
still have it and it's laid there - a return unopened for some 9-months,
the real sickener for me is the tedious form-filling-it takes to initiate
and complete a listing. Like most ebayers I cannot be bothered form
filling lots of items, ebay love coming up with new ideas, but fail to
consider how tedious they make selling goods on eBay.
Message 157 of 292
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Re: How can I make a complaint about Ebay customer services?

Thats one of the funniest comments I have ever seen

Message 158 of 292
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Re: How can I make a complaint about Ebay customer services?

*Quote: I**n what world is £511 not that important?*



*Educated Answer:* A Casino, Ascot Races, the Boat Show London, the
Newmarket and Keeneland Race Horse Sales, The horse trainers and Jockeys
room Epsom on Derby Day, Sotheby's or Christie's Auctions House salerooms,
Harrods tea room, Chanel or Helana Rubinstein Showrooms, the film cutting
floor of any of the six big Hollywood Film Studios, USA, any high street
garage when you require an MOT, or an HGV truck fuel tank filled. Paying
the weekly wages of a shelf-stacker in a supermarket, purchasing vehicle
insurance, or paying the one-week hotel accommodation bills for a boatload
of smiling illegal immigrants who've just arrived from Calais - multiply x
2 million. £500 will not buy you a toilet seat for a Boeing Jet, or pay to
have a new headlamp fitted on your car.



*The next question is how important is £10 000?* This sum will not buy you
a funeral in London, hence the popularity of cremations. *Suggested reading*:
Books on Leona Helmsley, Randolph Wm Hearst, or Howard Hughes, best of all
a book on *Edgar Bronfman* of Seagram, Canada, who is famous for “a string
of increasingly bizarre deals” which lost the Bronfman family about $3
billion during the time that Bronfman, Jr. was in charge of Seagram’s.
Message 159 of 292
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Re: How can I make a complaint about Ebay customer services?

I paid £25.40 to send the item back to the seller it cost me a lot of money and I want a refund me for that it must be refunded back on to my bank card please and also I want a refund money bank on my bank card it is £184.64

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