Can't use my eBay balance to pay

[kircor-50]

Hello I can't use my eBay balance to pay even though I clearly have enough... 😮‍💨 It literally says it but the button is greyed out.

[tressygirl]

  Some have found logging out of the Seller Hub,  switching to My eBay Selling Then selecting Payments >>  Summary>>  All Tansactions and the blue banner with the Available funds is then available.

Click on > Withdraw until the pop up screen comes up to pay for an item.  Now I have not personally used this option but if there is a £0.00 which appears you need to manually enter the amount you wish to use. 

Not sure why or how it works,  but it seems to have helped some!

@kircor-50 

[jxven_1235]

I'm having the same issue, don't know what to do

[pond685]

ebay balance is unpredictable and doesnt understand how to deduct a voucher code ....................................................................................................................

[securepack]

Same in here, can't withdraw my money since 5 days ago, the withdraw button in greyed out. Why ?

[markephillip_0]

I had exactly the same problem so I followed the advice from below about going to your seller page. Then went into my basket which had some items in it and all seemed to be ok and I could make the payment.