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Forum Posts

Item faulty outside of 30 day period

A buyer has messaged me asking how to resolve a situation where a sale of a new electrical product has apparently gone faulty 2 months+ past the delivery date. Of course I know the 30 day faulty goods return rule, and that I'm not obliged, nor can I ...

User avatar by Engager
  • 262 Views
  • 11 replies
  • 0 kudos

Resolved! Why is ebay so hard to sell on now

I remember when i first started on my first account back in 2005, it was so easy to sell things, it didn't really matter what it was, you could post it on auction and it would sell within a week or two maximum and you'd get quite a few bidders and a ...

User avatar by Engager
  • 2959 Views
  • 31 replies
  • 6 kudos

Negative Feedback Review/Removal

Hi, I have recently received some negative feedback. I believe that the language used in the feedback goes against Ebay's Threats and Offensive language Policy as it is clearly defamatory. The buyer also used profane language when he messaged me priv...

Buyer asked for a refund for item not as described, I closed it, and now I'm facing PayPal dispute

Buyer bought a standalone VR headset. This means it can be used without a computer. It can connect to the computer and display the images from the computer through the VR headset by either plugging in a USB cable or stream the video wirelessly. The b...

Resolved! HMRC tax on £1000 sales

Does the £1000 p.a. sales figure include postage? I sell low value items & the postage is usually higher than the value of the item. On £1000 sales i'd be lucky to make £200 profit. Seems the end of Ebay for sellers like me.

User avatar by Not applicable
  • 31325 Views
  • 178 replies
  • 11 kudos

Resolved! Appealing a 'Closed without seller resolution'

TL;DR - why are 'Cases closed without seller resolution' not appearing on my seller dashboard so i can appeal them? A buyer claimed to have not received some items. (postage was combined for numerous items). The parcel was tracked. I have a photo of ...

User avatar by Contributor
  • 287 Views
  • 10 replies
  • 0 kudos

For parts or not working - not as described

Sorry, another question! I've listed some machinery and vehicle major units, engines and the like. They've been stored unused for some years; some I knew the condition of before storage, some are a bit of an unknown, any of them might have deteriorat...

User avatar by Contributor
  • 390 Views
  • 18 replies
  • 0 kudos

Postage policies not working.

My postage policies have stopped working around 9th may, when a country is selected an inorrect rate is displayed. This has adversely affected my sales as the costs being displayed are higher and not even in the postage policy. Very difficult to repo...

User avatar by Contributor
  • 38 Views
  • 3 replies
  • 0 kudos

Algorithm Shenanigans Perhaps?

OK, I find this a bit odd but gonna mention it anyway. So, as private sellers, the wife and I have one account to sell the many kids toys that we purchased for them over the years and one to sell unwanted household goods and just about everything els...

Why do eBay concentrate on pandering to buyers, however unreasonable they are, over sellers

Why do eBay concentrate on pandering to buyers, however unreasonable they are, over sellers that may have been trading for decades and have a spotless reputation.I have recently had my 100% feedback score spoiled by a buyer with a feedback score of 4...

Resolved! Evri lost parcel and buyer still waiting..

Delivery estimated 12th Oct. Raised Enquiry 19th Oct. Gave 'Chat' description of item and valuation but can't get any further with them. Enquiry died 25th Oct. Now 4th Nov. 'Chat' told me to claim but there's nowhere to find a claims form and 'Chat' ...

User avatar by Contributor
  • 2229 Views
  • 13 replies
  • 0 kudos