Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...
We have a delivery rate table with surcharges for places like Channel Islands. This table is applied to our postage policy. However, our customers do not seem to see these surcharges are are being offered free shipping instead. In our postage policy,...
since Monday of this week all items I have sent , mainly using evri but also a couple of royal mail, have not updated on the tracking information, no delivery notices, have contacted customer support yesturday but don't think it was taken seriously ,...
I know this has been done to death and eBay staff just repeat the 'working as intended' mantra but this simply can't be right. I bought something from a seller I get supplies from more than a week ago and it's still not arrived. I realise delays are ...
The postage i charge is £3.00 - i dont understand what ebay's new refund process is about - Purchase price £1.75, Postage £1.25. Very curious, trust deminishing rapidly. Review refundTotal refund to buyer£3.00Refund summaryRefund summaryTransaction d...
I've just dropped off some parcels at my Morrisons local and they have been told by their Yodel collection driver that they can't accept large parcels any moreI asked her to explain how big a larger parcel was and she said that one that was like a la...
Starting to day, I get one label perA4 sheet because the rest is taken up with an unnecessary certificate of postage. Or is just me?
As requested by anita@ebay this is a new thread on the topic. I have somewhere in the region of 480 items listed on my eBay UK store. They are all listed with worldwide shipping via eBay GSP. If I go to https://ebay.co.uk/str/superchallenge I see the...
I'm guessing most of you will have received the above message this morning from eBay, what a shambles!So orders sent from the 7th might have had incorrect shipping addresses! As luck would have it (or not) my shop was closed for most of this month du...
Had a message today from a buyer asking for help/refund for a parcel due. They had received this text from 'Evri'. It's an old scam but hopefully, may help someone by raising awareness again.The parcel arrived as planned a few hours later without any...
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Just so that sellers are aware; in the event of loss or damage of an item you have shipped using Royal Mail they will ONLY compensate you for the cost of the item NOT the sales value so when the Post Office (or where you buy your postage) are asking ...
so we recently added Tracked services 48 & 24 to our OBA having been convinced of their merits by a Royal Mail sales person. a few weeks in and yesterday we nearly fell through the floor when they invoiced us for an eye watering amount more than ten ...
I f you are using Evri as a courier you may be getting messages from some disappointed customers soon! https://www.dailymail.co.uk/news/article-13314811/Huge-blaze-breaks-Avonmouth-Evri-parcel-depot-enormous-plume-black-smoke-seen-miles.html
Hello all Long time loyal Royal Mail customer but the recent increases for small parcels its a price difference I can no longer ignore. Looking at using courier 3/5 day and offer RM express services at extra cost to buyer. I know there a few things p...
