Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Caught out - AGAIN - by Ebay's Postage options.
Just wondering if anyone else has been caught out by the wording when buying Postage Labels through Ebay ?. On automatic pilot I selected the right weight 100g - 250g, I then selected "Padded Envelope" as what I was sending was in a padded envelope. ...
Buyer scam loophole
I've just sold an item, to which it was delivered and proof of delivery provided. The item delivery image was as how I posted it. Buyer then raises a refund claim providing an image of the opened package with a cheap t-shirt inside, claiming I sent t...
eBay giving inaccurate expected delivery dates
I don't know how long eBay have been doing this as I haven't looked at the situation carefully in the past. However, I noticed a buyer had been given a most unrealistic expected delivery date to-day & looked at the details. It would appear that calcu...
Resolved! False Advertising and Outside UK post Ebay supports BUT strangle true UK sellers
1) False, Misleading item search.The item comes up cheapest UNTIL you get to the site and find the only item at that price is usb lead not the item in the title.2) The seller claims UK post - Marks as despatched on paymentBUT then holds payment 5 day...
Resolved! Buyers not leaving feedback
Hi guys, I'm pretty new to eBay. I've sold a few items now. I've made sure buyers get the item safely packaged, quickly ( usually dispatched same day if possible ) and fully tracked.. The first couple of sale, I got great Feedback. But my next few sa...
Help!! Sold item 3 times now to different sellers and no one is paying
I'm having hell with eBay over the past few weeks and I'm not sure what to do. I've been trying to sell my old phone now as I've had an upgrade. It's got a cracked screen but apart from that no other problems. The first time it sold for around £140. ...
Sold to buyer on offer with limited feedback - payment made but suspect
I've just sold a digital camera to a buyer who has 1 feedback over 12 months ago. They messaged me prior with a question about the item but their ID doesn't really match their name. They have paid for the item so I'm not sure if I'm overthinking the ...
selling costs last month cost me 43.7% of my total sales
last month sales were quite low, but to add to the dissapointment, ebay took 43.7% of the total in fees, what can i do, this cant be right?
Weird messages from buyers - malicious?
Is anyone else receiving weird, semi-coherent messages from buyers asking for refunds on items they have bought? In the last ten days or so I've had two, both from new buyers but they had good feedback so don't seem like scammers. But one message cam...
Resolved! Buyer wants refund after over 20 days
Hello,I sold an item over 20 days ago, sold as new other. I've recieved a message today that the item does not work anymore. The item is not in warranty, I'm not a business/shop and it was working before it was sent as everything was checked/tested. ...
Resolved! Sealed game sold,buyer claims there was no game inside
Hello,I've recently sold a game for xbox one,it has be sealed with a barcode on the opening side. The buyer got the game and send me the photo that inside are blank cos? Is it possible? Is it scam? What to do? Thank you
Reserve price
I'm trying to list something that I would accept £11 for but its telling me I have to put in a minimum of £50 reserve! Its not worth £50
No images
Anyone else having trouble uploading scans to listings? No image appearing, just a black blank!
Variation image upload not working/loading
I had a draft listing with a lot of variations partially setup. Each one already had one image added. Today I have gone in to add more photos, but the photo upload section on the page has not loaded. You get a constant spinning load graphic and it wo...
Buyer Harrassment
I am newer at selling here and have just sold two items to the same buyer within a fortnight's time. He writes me almost constantly. With the first item sold, I had told him I may have more and other things besides but that I was sick (which I was an...
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