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Your February 2024 Seller Update

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What do new HMRC rules mean for selling on eBay?

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Resolved! leaving a deposit

if a seller is getting a motor home in a few days and i really want it so i transfer money into his account,if for some reason he sells motor home to someone else can i get my deposit back,am i covered by ebay.

User avatar by • Contributor
  • 330 Views
  • 12 replies
  • 0 kudos

Sellers marking items as dispatched when not

My gripe is, frequently when ordering online with eBay I seem to get an automatic “Dispatched” and often a tracking number as if the seller is on autopilot, yet it seems days before the parcel is in the care of the delivery firm/couriers, is this due...

Not received the item even after one month

I purchased an item on ebay which was shipped on 21st Jan 2024 via Royal Mail (Tracking no. UB742554336GB) to India, Kolkata. I have not received the item even after one month. The tracking no is recognized by Royal Mail but it is not showing any inf...

I think the seller has died! :(

This is really sad if true Basically I bought my fiance and friend a load of presents early for Christmas last week (I like to do it early so I don't get caught up in the Christmas rush) but there was something weird I noticed after nearly a week. Al...

Return

I have received an item but not the one I wanted. The seller refuses to allow me to return it. I would have thought it is the right of a purchaser in the UK to return an Item that was up for sale.where do I go from here please? Thanks

User avatar by • Contributor
  • 155 Views
  • 6 replies
  • 0 kudos

Buying from my regular sellers

When I open a listing from a seller I use regularly the listing appears then immediately disappears. The sellers tell me no one else has this problem ( where have I heard that before ).it is getting difficult to repeat buy items I need on a regular b...

User avatar by • Contributor
  • 84 Views
  • 2 replies
  • 0 kudos

Resolved! Seller blocked me, not cancelling order, relisted item I purchased

Hi, I made an order last night around 9pm. After placing the order, around 20 mins after, I noticed that the item photos and description were a little ambiguous so I immediately sent a cancellation request to the business seller with a separate and v...

User avatar by • Contributor
  • 201 Views
  • 4 replies
  • 0 kudos

Why can't we block sellers?

People who buy a lot on eBay, especially within a niche category, would benefit greatly from being able to block/blacklist sellers they've had bad experiences with, so that we won't see their listings and accidentally end up dealing with them again. ...

Resolved! How long shall I wait for seller to send the iem?

Hey, recently I won an action on 8th Feb at 8pm. I paid immidiately and waited until the 11th to ask if it'd been sent out yet as it was still marked as paid. No response. I paid for 48 hours shipping too which was a bummer. I gave the seller the ben...

User avatar by • Contributor
  • 394 Views
  • 5 replies
  • 0 kudos

Ebay won't remove a listing selling counterfeit SanDisk USB sticks

I bought a Sandisk USB drive and it turned out to be fake.I reported it and apparently it is not in violation of their policies?Do ebay just not care?That is a rhetorical question. I am fully aware that ebay consumer protection is more of a

User avatar by • Contributor
  • 142 Views
  • 6 replies
  • 0 kudos

Resolved! Item delivered to wrong address

Rather stupidly, I purchased a £200 item on the day I moved house, and although I'd updated my address on Ebay, the postal address had not updated. I messaged the seller straight away via Ebay asking if they could either send to my new address or let...

User avatar by • Contributor
  • 744 Views
  • 7 replies
  • 0 kudos

Aquiline delivery scam

Following a recent purchase which I should have realised was too cheap to be true the item failed to arrive so I made a request to the seller as to whereabouts of the item .The seller failed to respond but within minutes the oreder was shown as deliv...

User avatar by • Member
  • 207 Views
  • 3 replies
  • 1 kudos

NECTAR voucher not visible at checkout.

Can anyone explain this to me. I put 2 items costing $99 USD each in my cart, total £171 GBP plus postage, etc. I went to the Nectar button and generated a Nectar voucher for £144, expecting it to show up at checkout, but there was no Nectar voucher ...

User avatar by • Contributor
  • 4581 Views
  • 17 replies
  • 0 kudos
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