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RETURNS for fashion/clothing retailers (but other categories please chime in)

This post has been on my mind for a while. I'd love an open discussion. My returns rate is currently a shocking 13.8%. It has climbed steadily from 9-10% over the last 3 years. Prior to COVID I had been at under 10% for years. This coincides with a d...

Any way to allow postage to New Zealand?

I'm sure I used to offer postage to New Zealand, but I've just been contacted by a potential customer who is unable to buy, and indeed it seems New Zealand is not selectable as a postage destination. I'm reluctant to use 'Worldwide' and rely on eBay ...

Collapse in sales & views

What has eBay done? I was regularly selling items, and my 31 days sales were around £18-19k up until April when now its £8900 and going lower everyday. Many items listed recently (over the last month) have 0 views and its not as if our prices are mor...

No sales

What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....

Share your tips for increasing sales

Good afternoon to you all it's very easy to get bogged down with negativity. I for one have in recent times been quite negative, but this morning I had a sale and yesterday I had 3 so I've decided to try and be positive in these uncertain times so I ...

Promotions from free to pay on sale and pay per click - the good, the bad, the expensive

In an ever-evolving market, advertising on eBay is here to stay. I’ve dabbled with some success and some failures (learning experiences!). I’d love to start a debate on what’s worked/ not worked for others and throw around a few theories to keep push...

buyer had wrong address, they updated it then re bought item and now refused delivery

Hi guys, I have a buyer who bought a medium sized parcel item and then messaged me saying their address is wrong and to send it to a different address. They stated that the parcel will be too large for them to carry from their work. I messaged to say...

Best way to promote my items

Hi , I've been in contact with a eBay representative to look at the best way to promote my items , tried 2 ways as eBay had offers on 75% covered by eBay so if they didn't work they wouldn't cost me a fortune.tried off site adds and also and promoted...

POOR SALES = MORE BUYERS NO LONGER USING EBAY?

So I managed to find some info on yesterday's eBay 2021 Q4 Results. It came as no suprise to me - after seeing my own declining site sales last year - that again for the third consecutive quarter that the "Number of Active Ebay Buyers" has fallen dow...

eBay Search

Morning all, hope you are all well. Like many others we come to these boards to find solutions to our problems and/or offer insights to eBay and other users - you know the way a forum should work. In the last 12 months or so we have been hit as selle...

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