Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Serial negative feedback giver
We received negative feedback today from a buyer called The feedback was hugely unjustified as we sent a quality item made above the industry norm, they then left a stupid comment comparing our item to a rizla !! i have since checked and this buyer i...
How much time does buyer have to accept partial refund?
Hi,I sold an item which I stated that was non refundable, but the buyer still wanted a refund and selected the reason as "item not as described". After a conversation I realised that he has not read the description. Anyway, I offered him a partial re...
Have I gone crazy?
Buyer requested a return, after going back and forth stating i dont accept them and the description was accurate I eventually caved. When i reveiced the return, the camera was dirty but the serial number checked out. upon closer inspection - the cam...
Collection code not working
Is anybody else having issues with collection codes not working? Invalid code, according to the app. It's definately not an invalid code, I got it from the buyer directly from their phone while they were standing here. I have marked it as dispatched ...
eBay now allow defamatory comments!
Please be aware everyone that eBay now consider defamatory remarks to be perfectly admissable on their site! I was deliberately called arrogant in order to ruin my hard earned reputation. The very definition of defamation is to make remarks in order ...
Resolved! Is this usual?
I am a little confused as i very rarely get a return. Sold an item and accepted an INAD (i may be about to be scammed but thats another story)So through the case i sent a Parcelforce label for the buyer to return it. The Buyer has been really slow in...
Why can't I list Golly badges, yet golly books records figures etc are allowed.
Just wondering why Ebay do not allow the listing of Golly badges ( From Robertson s jam / Golden Shread ). Yet they allow books, records & figurines of the same name which also clearly show pictures of the said Golly's. I do understand the race hatre...
Returns for a business
I think us sellers need to lobby against ebay rules regarding returns. They shouldn't be automatically approved as by UK law there is certain situations that a business can refuse the return. I have had two issues with this lately, the first was an i...
Will sellers be covered by Ebay collection codes in the event of a Paypal dispute?
Ebay collection codes now cover you for collection in person sales in the event of an Ebay INR case. However, what would happen if the buyer was to open an INR case through Paypal? Paypal would not recognise the Ebay collection code as the tracked de...
New Royal Mail Tracked 24 / 48 Service at Post Offices counters NOT YET WORKING
Just been to the Post Office and the new Tracked 24/48 at Post Offices as listed in the new 2nd April Price list is not on their systems yet, and looking further into this, I saw a blog in which it was mentioned that negotiations between Royal Mail a...
Resolved! eBay not letting me list Adobe Software, I don't know why
Hi, I'm trying to list some Adobe software but I keep getting the below message from eBay saying I shouldn't be listing it as it's an unauthorized copy etc. It is original Adobe software with serial number and there are loads of the same listings sol...
Selling
Hi everyone Is anybody have problem with selling. From yesterday 0 sales and when talked with them again said its everything fine. I am selling everyday between 5-8 items per day, But from yesterday something hapenned, just stopped. :(. I have lots o...
Lost parcel
Hi, I'm not sure if anyone else is having this problem but I've been having issues with evri delivery. I have sent around 20 parcels over the course of a month and 6 of them have gone missing. 2 out of the 6 went missing at the parcel shop (tracking ...
GSP, editing tracking?
I sent 2 parcels to the GSP Centre which I had signed for. I entered the wrong tracking data against each item! I can not delete and re enter the correct tracking numbers as the system will not allow it. Is there a way around this? TIA
The decline of eBay ?
System error Fault on eBay platform results in sellers parting with items but then having payment cancelled by eBay, leaving sellers without items or payment. eBay stalling on refunding sellers despite knowing they are at fault.
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